BigCommerce Elite Partner · Volusion Top Expert 2016 · our most traveled route

Volusion to BigCommerce Migration by the Team That Has Done It Most

We built on Volusion for years and have moved more stores from it to BigCommerce than along any other route, sixteen of them written up as case studies. We know where Volusion keeps its data, how its ProductDetails.asp and .htm URLs earned your rankings, and how options and child products should be rebuilt. Your catalog, customers, orders, and content arrive reconciled, every old URL redirects, and the store never goes offline.

16
Published case studies on this route
0
Downtime at cutover
1:1
Redirects for every URL

MAK Digital at a glance

  • 15

    Years in eCommerce

    Fifteen years of building, migrating, and growing online stores for B2B and B2C brands.

  • 30+

    In-house specialists

    SEO, AI search, paid media, design, and development experts under one roof.

  • USA

    US-led, globally staffed

    A US-based core team you talk to directly, backed by vetted specialists worldwide.

  • 4.9

    Client rating

    Average score across 650+ verified client reviews.

Volusion to BigCommerce

What We Do to Move Your Volusion Store to BigCommerce

Volusion stores tend to be long-lived, and long-lived stores collect things: discontinued products that still rank, options added a dozen different ways, articles nobody remembers writing. We sort that out before anything moves, with Volusion developers and the BigCommerce development team in the same room.

  • Volusion Store Audit

    Products, options, option categories, and child products, categories and their nesting, customers, order history, articles and custom pages, gift certificates, discounts, the template's custom code, and anything connected through the Volusion API, inventoried and mapped to BigCommerce. Works for V1 and V2 stores.

  • BigCommerce Plan & Setup

    Core, Growth, Scale, or Performance matched to your trailing sales, a payment provider from the embedded list so no platform fee applies, and tax, shipping, and notification settings carried over from the way your Volusion store works now.

  • Catalog, Options & Child Products

    Products exported with every field and image from /v/vspfiles/, then rebuilt on BigCommerce: options and option categories become option sets with variants and SKUs, child products are merged into their parents or kept separate where they rank on their own, and categories are tidied as they move.

  • Customers & Order History

    Customer accounts, addresses, and groups, plus the order history with line items and statuses, imported by API so reorders, support, and reporting continue. Passwords are not part of the import; customers set a new one at first sign-in through a flow we announce by email.

  • Storefront Design on Stencil or Catalyst

    Most Volusion templates predate mobile shopping, so the storefront is redesigned, not ported: a Stencil theme for a conventional store or Catalyst for a headless one, with the layout your regulars know kept where it helps. See BigCommerce web design.

  • Articles, Pages & Content

    Volusion articles, category descriptions, and custom pages moved into BigCommerce pages and blog posts with their headings, images, and links repaired, so content that brings in search traffic keeps doing it.

  • Features, Apps & Integrations

    What Volusion did, BigCommerce does or an app does: reviews, coupons and promotions, gift certificates, real-time shipping quotes, and customer groups are built in, by plan. Accounting, ERP, shipping, and email tools are reconnected through apps or the API and tested with real orders.

  • URL Cleanup & Redirect Map

    The heart of the job. Every ProductDetails.asp link, every -p/ and -s/ .htm path, every article and image URL that search engines know is crawled, matched to its new clean address, and loaded as a 301 through BigCommerce's bulk import before launch, with titles, descriptions, and structured data carried across.

  • Cutover, Training & Support

    A rehearsed launch: final sync of orders and customers, DNS switched at a quiet hour, sitemap submitted, and rankings, crawl errors, and orders checked daily for two weeks. Your team is trained on the new admin, and BigCommerce support is there afterward if you want it.

Why merchants move

What Stores Gain by Moving From Volusion to BigCommerce

Volusion served a lot of good businesses well, ours included, and it is still running. What has changed is the pace: the platform has seen little new development since the company's 2020 bankruptcy filing, its templates and app library show their age, and outages still appear on its status page. BigCommerce is the closest modern match to how a Volusion store is organized, which is why it is the move we recommend most often.

  • A Platform That Is Still Being Built

    Regular releases, a current API, an active app marketplace, and a partner network, so the store you launch this year keeps improving without another replatform.

  • Mobile Shopping That Works

    A responsive storefront and checkout by default. When IDCards made this move with us, mobile conversion rose 60 percent and mobile traffic 40 percent; the case study has the detail.

  • A Familiar Way of Working

    Categories, options, customer groups, and coupons behave the way a Volusion merchant expects, so your team is productive in the new admin within days.

  • Clean URLs With Nothing Lost

    You choose the URL structure, and bulk redirects send every old .asp and .htm address to its new page, so rankings built over a decade come with you.

  • Room for B2B and More Storefronts

    Customer groups and price lists on the standard plans, B2B Edition for company accounts and quotes, and Multi-Storefront when one catalog needs more than one site.

  • Security and Speed Handled

    Hosting, PCI compliance, a CDN, and current security standards come with the platform, which matters to customers who remember the 2019 Volusion checkout breach.

On every Volusion to BigCommerce migration

Our Migration Standards

These come from doing this route more than any other, and they apply to every store:

  • Every Volusion URL pattern crawled and redirected one to one, including ProductDetails.asp links
  • Options, option categories, and child products rebuilt as clean option sets and variants
  • Products, customers, and orders reconciled by count against the Volusion exports
  • Product images moved from /v/vspfiles/ with their file names and alt text
  • Articles and custom pages migrated, with internal links repaired
  • A mobile-first storefront passing Core Web Vitals at launch
  • Customers told by email how to set a new password at first sign-in
  • Zero downtime: Volusion keeps taking orders until the final sync
  • A fixed price after the audit, and the Volusion plan cancelled only when you are ready

Related Migration Services

Considering a different destination for your Volusion store? We run those routes too, and the free audit builds the task list for whichever pair you choose.

How a Volusion to BigCommerce Migration Runs

Six steps we have refined store after store: audit what a decade on Volusion has accumulated, export and clean the data, rebuild the catalog and the storefront, map every URL, rehearse and cut over, and watch the numbers afterward. Six to ten weeks for most stores.

  • Audit & Plan

    The full inventory, the BigCommerce plan, the redirect strategy, and a fixed price. The free migration audit gives you a first task list in two minutes.

  • Export & Clean

    Products, options, customers, orders, and content exported from Volusion, duplicates and dead records set aside, and the mapping to BigCommerce agreed.

  • Catalog & Test Import

    Option sets and variants rebuilt, a full import into a staging store, and counts checked against the exports until they match.

  • Design & Integrations

    The storefront designed and built alongside, apps installed, and accounting, shipping, and email reconnected and tested.

  • Redirect Map & Cutover

    Every old URL matched and loaded as a 301, the launch rehearsed, then the final sync and the DNS change at your quietest hour.

  • Monitor & Train

    Daily checks for two weeks against the pre-launch baseline, admin training, and BigCommerce SEO to build on the cleaner structure when you are ready.

What Migrated Clients Say

Volusion merchants who made this move with us, several of them more than a decade into their stores.

  • Webeyecare

    Webeyecare

    “If you're a BigCommerce user, hitting up MAKDigital is a smart move. It's a hive of skilled web designers and coders. Rest assured, they'll deliver what you're looking for.”

  • John

    Pool & Hot Tub Depot

    “Working with this team has been an absolute pleasure! Their dedication to creating successful e-commerce stores is unmatched. We collaborated seamlessly, and their expertise helped us achieve outstanding results. Our online store has seen tremendous growth and success thanks to their guidance and support. Highly recommended!”

  • Fantasia by Deserio

    Fantasia by Deserio

    “I really enjoyed working with them to build my company's new website. Very responsive and professional. We were extremely happy with the results.”

Ready to leave Volusion without leaving your rankings?

Send us your store URL. We will reply with the task list for your catalog, a redirect plan for your old URLs, and a fixed price, and we can show you stores like yours that have already made the move.

Volusion to BigCommerce Migration Questions

Volusion's future, experience, URLs, options, passwords, content, design, fees, downtime, and cost.

Is Volusion shutting down?

No shutdown has been announced, and stores on it are still running in 2026. The concern is direction: the company went through Chapter 11 in 2020, new features have been scarce since, and the app and partner ecosystem has thinned. Merchants are moving because they want a platform that is being invested in, and because it is better to migrate on your own schedule than on someone else's.

How many Volusion to BigCommerce migrations have you done?

It is the route we have traveled most. Sixteen are published as case studies, including Long Island Watch, CIP1, and Budget Heating, and we were named a Volusion Top Expert in 2016 before becoming a BigCommerce Elite Partner.

What happens to our ProductDetails.asp and .htm URLs?

They are replaced by clean BigCommerce URLs, and each old address is redirected to its new page with a 301. We crawl the Volusion store, pull the URLs Google has indexed from Search Console, match every one, and load the redirects in bulk before launch. This single step protects more revenue than any other part of the project.

How do Volusion options and child products move?

Options and option categories become BigCommerce options that generate variants, each with its own SKU, price, and stock, up to 250 values per option and 600 SKUs per product. Child products are merged into a parent with variants, unless a child ranks or sells better as its own page, in which case it stays separate. We decide that product family by product family.

Do customer passwords and order history transfer?

Order history, yes: every order with its items and status, attached to the right customer. Passwords, no; they cannot be moved between platforms. Customers choose a new password the first time they sign in, and we write the launch email that tells them how.

What about our Volusion articles and custom pages?

They move. Articles become blog posts or pages on BigCommerce, category descriptions come with their categories, and internal links are repointed. Old article URLs get redirects like every other page, so informational traffic is not lost.

Can you keep our design, or do we need a new one?

A Volusion template cannot run on BigCommerce, and most are not built for phones, so the storefront is designed new. We keep what your customers rely on, such as navigation labels, category order, and brand elements, and improve what was holding conversion back. Our before and after gallery shows the difference.

What does BigCommerce cost compared with Volusion?

Since June 2026 the plans are Core at $39 a month, Growth at $105, Scale at $399, and Performance at custom pricing, with automatic upgrades as trailing sales pass $30,000 and $100,000. Orders through an embedded provider such as Stripe or PayPal carry no platform fee; other gateways carry 0.6 to 2 percent by plan. We put that beside your Volusion bill in the plan.

Will the store go down during the move?

No. The Volusion store keeps selling while BigCommerce is built and tested on a staging address. On launch day we sync the latest orders and customers, change DNS at a quiet hour with the redirects already live, and keep Volusion available until the last order is confirmed.

How long does a Volusion to BigCommerce migration take, and what does it cost?

Six to ten weeks for most stores; longer for very large catalogs, a headless build, or deep integrations. Cost follows the catalog, the design scope, and the number of URLs and integrations, and is fixed after the audit. Our article on why Volusion merchants are switching now covers the planning in more depth.

BigCommerce Migration Resources

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