eCommerce agency since 2012 · BigCommerce Elite Partner

About MAK Digital eCommerce Agency

MAK Digital Design is a US eCommerce agency that designs, builds, migrates, and markets online stores. For fifteen years we have worked as one team across design, development, and digital marketing, on BigCommerce, Shopify, Magento, WordPress, and Volusion, for startups and Fortune 500 brands alike.

15
Years in eCommerce
600+
Stores designed, built, migrated
10
Awards and recognitions

MAK Digital at a glance

  • 15

    Years in eCommerce

    Fifteen years of building, migrating, and growing online stores for B2B and B2C brands.

  • 30+

    In-house specialists

    SEO, AI search, paid media, design, and development experts under one roof.

  • USA

    US-led, globally staffed

    A US-based core team you talk to directly, backed by vetted specialists worldwide.

  • 4.9

    Client rating

    Average score across 650+ verified client reviews.

Who we are

Built by People Who Run Online Stores

MAK Digital Design started in 2012 with a simple idea: an eCommerce agency should understand a store the way its owner does. So we built and ran our own online businesses alongside client work, and the lessons from selling, shipping, and ranking every day go into every site we deliver. Today we are a recognized leader in web design and development, partnered with BigCommerce (an Elite Partner and Partner of the Year), Shopify, Volusion, WordPress, and Magento, with a team whose members still work alongside enterprise-level eCommerce platforms. That exposure keeps us current on what the largest players are doing, what is coming next, and, most usefully, how to apply it to your business. See the awards that back that up and the case studies that show the work.

What we do

Design, Development, and Marketing Under One Roof

Most agencies do one of these. We do all three for the same client, which is why what you approve in a mockup is what ships, and why the site we build is the one we can rank.

How we work

Our Commitment to Every Client

Awards are nice. What keeps clients with us for years is how the work gets done.

  • Honesty and Integrity

    We tell you what you need to hear, including when a simpler path exists or when a project is not worth doing. Clients say so in their reviews.

  • Dedicated Account Managers

    A named person who knows your store, answers the phone, and stays on the account from kickoff through support.

  • Data-Driven Decisions

    Analytics, session recordings, rankings, and revenue drive what we design, build, and optimize; opinions come second.

  • Transparent Pricing and Reporting

    Fixed prices after a written scope, monthly reports that show revenue rather than vanity metrics, and no surprises on either.

  • Long-Term Partnerships

    Most of our clients have been with us for years, through redesigns, migrations, and growth programs. We build for the relationship, not the invoice.

  • Proven Performance

    Ten industry awards, Clutch and UpCity recognition, and hundreds of launched stores; the SEO case studies and project case studies show the numbers.

The record

Recognized by the Platforms We Build On

BigCommerce Partner of the Year, Design and User Experience Awards, two Hackathon wins, Headless Award finalist two years running, Volusion Top Expert Partner, Expertise.com Best Web Designer, and Clutch and UpCity recognition for SEO. See all our awards and recognition.

Platforms and Partners

We build on the platforms we are certified on and integrate the tools our clients run, from ERP to email. Browse our technology partners.

Questions People Ask Before Working With Us

Straight answers about our services, experience, process, and support.

What services does MAK Digital offer?

Everything an online store needs from one team: eCommerce web design and brand design, development on BigCommerce, Shopify, Magento, WordPress, and Volusion, custom development and integrations, platform migrations, SEO, PPC, social, email, content, and ongoing support.

How experienced is the MAK Digital team?

We have designed, built, and marketed online stores for fifteen years, with more than 600 stores launched or migrated and clients from startups to Fortune 500 companies. We are a BigCommerce Elite Partner and Partner of the Year, a Shopify Partner, and certified on Magento and WordPress, and we have run our own eCommerce businesses, so the advice comes from selling as well as building.

Do you offer custom development?

Yes. Product configurators, custom checkouts, B2B pricing and ordering, subscriptions, custom apps and API integrations, ERP and PIM connections, and headless storefronts, built on each platform's official extension points so they survive updates. See custom eCommerce development.

Can MAK Digital help with SEO for my eCommerce store?

Yes; it is one of our largest practices. Our SEO services cover technical SEO, eCommerce SEO, content, local SEO, link building, and visibility in AI Overviews and assistants, recognized by Clutch as a top SEO agency and by UpCity with a National Excellence Award. Start with a free SEO audit.

What is your approach to project management?

A written scope with a fixed price and a dated plan, a dedicated account manager, work delivered in reviewed increments on staging (Figma for design, Basecamp for communication), and clear approval points, so you see progress every week rather than a reveal at the end.

Do you provide ongoing support and maintenance?

Yes. The people who built your store support it: updates, security, monitoring, fixes, and new features on support plans for every platform we develop on, plus expert support for stores we inherit from other developers.

What industries does MAK Digital serve?

Retail and B2B across dozens of categories, including regulated ones: automotive, firearms, alcohol, CBD, supplements, fashion, home goods, electronics, medical supplies, pool and spa, and more. See our industries and development by industry.

Where is MAK Digital located, and do you work with clients nationwide?

We are a US agency with clients across the country and abroad, and we work remotely with every client the same way: scheduled calls, shared tools, and a named account manager. Our local SEO pages cover the cities and states we serve.

How do I get started with MAK Digital?

Request a quote or a free audit, or call 888-553-8776. We reply with questions, then a written scope, a timeline, and a fixed price, or an honest note if we are not the right fit.

Where are you based, and do you work with stores outside the US?

We are based in Bordentown, New Jersey, and work with stores across the United States and internationally; most collaboration happens by video, email, and a shared project space, with calls scheduled to your time zone.

Let's Build Something That Sells

Tell us about your store and your goals. One of our specialists will reach out to learn how we can help you sell more.

From the Experts

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