UX Audit for Website Optimization

Identify problems
opportunities with a
UX audit

Here at MAKDigital, we are resolute to making sure that every client sees the results they expect. Our team has a lot of experience with providing consulting services to both big and small businesses, and our combined knowledge allows us to give our customers the most suitable results for their unique needs. We recognize that data migration and eCommerce systems are intricate, and that you need a dependable ally to help you maximize your efforts.

Make the most of MAKDigital's strength now – get in touch with us to know more about our data migration and eCommerce platform solutions! We can't wait to help you make the most out of your digital marketing endeavors.

UX audits for everyone

MAKDigital UX Audit for Website Optimization

At MAK Digital, we specialize in eCommerce UX Audits that are tailored to enhance your online store's performance and drive customer satisfaction. Our audits focus on analyzing and optimizing the eCommerce user experience of your website, identifying user pain points, and plan to correct those with the ultimate goal to increase customer retention and maximize conversions.

Through our audit, we provide you with vital insights about your customers (user personas), enabling you to make informed decisions and take strategic actions to improve their overall experience. We work closely with you throughout the entire review process, ensuring that your product or service remains up-to-date and consistently delivers value to your online shoppers.

With our extensive expertise in auditing eCommerce websites, we understand the critical role that user experience plays in the success of online businesses. Our dedicated team of specialists will conduct a thorough examination of your digital presence, incorporating both qualitative insights from user surveys, and user interviews, along with quantitative data from tools such as Google Analytics. This approach helps us uncover untapped potential and assists you in leveraging the full capabilities of your eCommerce site.

Partner with MAK Digital today and experience the transformative power of our eCommerce UX expertise. Elevate your online store, captivate your audience, and drive long-term success in the competitive world of eCommerce.

Get Started View Portfolio

How MAKDigital Leverages UX Audits to Optimize Websites

To optimize online stores and enhance the eCommerce user experience, MAKDigital employs a comprehensive audit process. We delve deep into every aspect of your eCommerce website, examining content, navigation, and usability to identify opportunities for improvement and enhance customer retention.

Our expert team starts by assessing the information architecture of your website, meticulously examining its structure and organization. By doing so, we pinpoint areas that require enhancements and determine the necessary changes to optimize user experience. Additionally, we incorporate heuristic evaluation techniques when reviewing your website's user interface, observing user flows, showing us how users interact with different elements and features. This gives us an idea of any usability issues early on, showing us the site from the user's perspective.

During this evaluation, MAKDigital identifies any errors, inconsistencies, or performance issues that may hinder a seamless user experience. By analyzing user behavior we gain valuable insights that inform the implementation of effective strategies to improve online shopping experiences.

With our UX audit process, MAKDigital ensures that your eCommerce website delivers a high-quality user experience that keeps customers engaged, satisfied, and eager to return. Trust us to optimize your online store and empower your business to thrive in the competitive world of eCommerce.

MAKDigital UX Audit for Website Optimization

Elements of a UX Audit from MAK Digital

Every UX audit from MAK includes:

  • User Research
  • Interface Audit
  • User Testing
  • Performance Audit
  • Usability Tests/Reports
  • Technical Audit

Based on our initial discovery and kickoff meeting, we can also decide together to include:

  • Information architecture audit
  • Customer journey lifecycle audit
  • Competitive audit
  • Key stakeholder interviews
  • Email communications audit
  • First time use audit
  • Retention audit
  • Customer support experience audit
  • Analytics & Heat mapping
  • Usability Testing and User Insights
  • Future state wireframes
MAKDigital UX Audit for Website Optimization

Delivering Successful UX Audits for Trustworthy Online Experiences

At MAK Digital, we are committed to delivering exceptional ecommerce user experiences that surpass user expectations and dominate Google search results. With our team of seasoned digital marketing professionals, we possess a wealth of expertise in conducting a comprehensive UX audit. This ensures our clients gain the utmost trust and confidence in their online platforms, knowing that their websites operate optimally and effectively.

Our meticulous audits go beyond surface-level assessments. We delve into the intricacies of your website, scrutinizing for broken links, enhancing design aesthetics, and optimizing website speed and completing usability testing. By partnering with our clients, we ensure their websites are not only accessible and captivating but also designed to create a delightful and seamless journey for customers.

With our profound knowledge and insights in digital marketing and UX design, we are fully dedicated to helping our clients achieve their desired business outcomes. From crafting immersive user experiences to optimizing websites for enhanced visibility in Google search, we are your trusted allies in the pursuit of ecommerce excellence.

Contact MakDigital for your own UX audit

Many companies struggle with the challenging and time-consuming task of conducting audits independently. It can be a formidable challenge to detach oneself from the intricate details and gain an unbiased perspective required to assess the present state of affairs accurately. This is precisely why we extend our services in providing a comprehensive UX Audit report. Our report will furnish all the essential information needed to initiate endeavors towards achieving the finest customer experience possible.

Start Your Project With Us
We’d love to hear from you
MAKDigital UX Audit for Website Optimization

MAK Digital hit a home run with our website re-design. Not only did they deliver a beautiful modern website but it was fast. Thanks to MAK our conversion rate doubled and we increased revenue by 30% with our new website. We will be a customer for life. If you are on the fence about MAK do it you will be glad you did.

Ryan / TYTY Nursery