Let's Talk About Your Store
Tell us what you are trying to do: a new store, a redesign, a migration, a feature nobody else could build, or more traffic and sales from the site you have. Send the form, call, or email; a specialist (not a sales queue) reads every message and replies with questions or next steps within one business day.
- Call or text888-553-8776
- Emailinfo@makdigitaldesign.com
- Visit3237 US-206 Unit A · Bordentown, NJ 08505
Monday to Friday, 9am to 6pm Eastern
Start Your Project With Us
Share a few details; a specialist replies within one business day.
MAK Digital at a glance
15
Years in eCommerce
Fifteen years of building, migrating, and growing online stores for B2B and B2C brands.
30+
In-house specialists
SEO, AI search, paid media, design, and development experts under one roof.
USA
US-led, globally staffed
A US-based core team you talk to directly, backed by vetted specialists worldwide.
4.9
Client rating
Average score across 650+ verified client reviews.
Ways to Reach Us
Pick whichever is easiest. The form is fastest because it captures the details we will ask for anyway; the phone is best for anything urgent.
- Call888-553-8776
Monday to Friday, 9am to 6pm Eastern. Best for anything urgent on a live store.
- Emailinfo@makdigitaldesign.com
For proposals, files, and anything you want in writing. Put the platform and your site address in the first line.
- Visit3237 US-206 Unit A, Bordentown, NJ 08505
By appointment. Open in Google Maps.
After you write
What Happens Next
No automated funnel and no pressure. Here is the sequence every inquiry follows, so you know what to expect.
1. A reply within one business day
A specialist reads your message, looks at your site if you shared it, and replies by email or phone with any questions we need answered first.
2. A short discovery call
Twenty to thirty minutes on goals, platform, timeline, and budget range, so the proposal addresses your situation rather than a generic one.
3. A written scope and fixed price
What we will do, what you will receive, when, and what it costs, in writing. If a simpler route exists, or we are not the right fit, we say so.
4. Kickoff
A named account manager, a shared workspace, and a dated plan. Most projects start within two weeks of approval.
Help us help you
What to Include in Your Message
None of this is required, but the more of it you share, the more specific our first reply can be.
- Your website address and the platform it runs on (BigCommerce, Shopify, Magento, WordPress, Volusion, or something else)
- What you want to achieve: a launch, a redesign, a migration, a feature, more traffic, more conversions, or support
- The problem behind the request, in your words; the fix is often different from the one first imagined
- Timeline, and any date that matters (a season, a launch, a contract ending)
- A budget range, even a rough one; it lets us propose the right scope instead of guessing
- Who else is involved and how you prefer to communicate (email, phone, video, a project tool)
- Access details later, never in the first message: we will send a secure way to share logins if needed
Which Service Is Your Message About?
You do not have to know; we will point you to the right team. If you do, these pages explain each service before you write.
Existing Clients, Partners, and Press
Current clients
Use the support channel your account manager gave you for anything on a live store; it is monitored more closely than this form. For a new project, this form is fine.
Support plansTechnology partners
Platforms, apps, and agencies that want to work with us: email us with "Partnership" in the subject and a line on what you have in mind.
Our partnersPress and speaking
For interviews, quotes, or event requests, email us with "Press" in the subject; we usually respond the same day.
About our work
Before You Get in Touch
Quick answers to the questions people ask before contacting us.
How quickly will I hear back?
Within one business day, usually the same day during business hours (Monday to Friday, 9am to 6pm Eastern). Urgent issues on a live store are best handled by phone.
Is the first consultation free?
Yes. The reply, the discovery call, and the written scope cost nothing, and so does a free SEO audit or website audit if you want one before deciding.
Do you work with businesses outside New Jersey?
Yes. Most of our clients are elsewhere in the United States and some are abroad. We work remotely with every client the same way: scheduled calls, shared tools, and a named account manager. You are welcome to visit the office by appointment.
Is there a minimum project size?
No fixed minimum. Small, well-defined jobs (a feature, a fix, a speed pass) are quoted like any other project; ongoing needs fit a support plan. Very large programs are scoped in phases.
Will you sign an NDA?
Yes. Send yours with your message, or ask for ours; we can sign before the discovery call if your project requires it.
Can I just get a price?
We can give ranges on the first reply for common projects, and a fixed price once we understand the scope, which usually takes one short call. Guessing a number without that would cost you accuracy, not time.
What if I do not know what I need?
Describe the problem and the platform; part of our job is mapping it to the right kind of work, and the first reply will tell you which service it is and what we would look at first.
Do you offer free audits before a project?
Yes. The free SEO audit is reviewed by a strategist and delivered with a walkthrough call, and three free self-serve checks (AI visibility, speed and Core Web Vitals, structured data) run in seconds. Mention which one you ran when you write to us and we pick up from there.
Collaborate with UsGet in touch for a quote!
Choosing MAKDigital means partnering with a team of experienced professionals dedicated to your success. We offer tailored solutions, expert advice, and a commitment to delivering exceptional results. Our focus on innovation and customer satisfaction sets us apart in the eCommerce industry.
