BigCommerce Website Design and Redesign Services

Build a BigCommerce storefront around your catalog and the way your customers buy. MAK Digital designs new stores and redesigns existing storefronts, with attention to navigation, product information, mobile use and the tools your team needs to manage the site.

Start with a full storefront project or a defined theme customization. We will help scope the design work, the development it requires and the decisions your team needs to make before launch.

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    As a recipient of the 2023 BigCommerce Web Design Agency Award, MAKDigital specializes in enhancing your online presence and driving sales through tailored design solutions and strategic SEO efforts. Our expert team is dedicated to delivering innovative and effective digital website design strategies that meet your unique business needs. Our professional BigCommerce Designers specialize in UX/UI store design and have a comprehensive understanding of the platform's capabilities.

    BigCommerce Design Awards Winner 2023

    Choose the design scope your store needs

    New BigCommerce storefront

    A new store or a move onto BigCommerce

    Decisions to make first: Catalog structure, brand requirements, page templates and the integrations needed to sell

    Storefront redesign

    An existing store that needs clearer navigation, stronger product presentation or a more useful mobile experience

    Decisions to make first: What is working, where buyers struggle and which existing content and URLs must be preserved

    Theme customization

    Specific design or functionality changes within the current storefront

    Decisions to make first: The templates affected, merchant editing requirements and the limits of the existing theme

    The scope should make clear what is design, what requires development and what depends on a third-party service. For theme-focused work, see our BigCommerce Stencil customization services.

    Development case study for Webeyecare.com

    BigCommerce Web Designer Agency

    Top Rated

    We at MakDigital are proud to be an award-winning company, renowned for our exceptional contributions to the eCommerce industry. In 2023, we achieved a significant milestone by winning the prestigious Design of the Year award at the BigCommerce Website Design Awards. This accolade reflects our commitment to excellence and innovation in design, showcasing our ability to create visually stunning and highly functional eCommerce solutions. Our expertise and dedication to delivering top-notch services have solidified our reputation as a leader in the industry, making us a trusted partner for businesses looking to elevate their online presence.

    • 2023 BigCommerce Design Awards Winner
    • 2022 BigCommerce Headless Awards Finalist
    • 2021 BigCommerce Headless Awards Finalist
    • 2020 BigCommerce Partner of the Year

    Design decisions buyers can see

    A useful design makes important buying tasks easier to understand. Can a customer find the right department? Recognize the brand they need? Compare relevant product details? Use the store comfortably on a phone?

    Those questions guide decisions about category structure, product templates, menus, search and calls to action. They also help your team review the design against actual catalog and customer needs.

    Published JMAC Supply BigCommerce storefront design
    JMAC Supply storefront design from MAK Digital’s published project.

    JMAC Supply: brand and catalog navigation

    JMAC Supply's published project describes a Volusion-to-BigCommerce migration and redesign for a security-equipment catalog. The scope included home, category, product and brand templates, with mobile navigation and a Featured Brands section.

    For customers who already know the brand they need, the design provided a direct route into the catalog. The existing case includes before-and-after views of the home, category and product pages.

    Explore the JMAC Supply BigCommerce redesign

    Published Pool and Hot Tub Depot product-page purchasing controls
    Product-page purchasing controls from the published Pool & Hot Tub Depot case.

    Pool & Hot Tub Depot: product discovery and purchasing flows

    The published BigCommerce case documents work on navigation, product recommendations, a sticky Add to Cart component and pickup information. These examples show how storefront changes can address specific purchasing tasks rather than change appearance alone.

    Explore the Pool & Hot Tub Depot storefront work

    View more BigCommerce design and development projects

    What belongs in a BigCommerce design project?

    1. Discovery and requirements

      Your catalog, brand, customer tasks, current storefront and integration needs

      Completion gate: Agreed priorities and a defined project scope

    2. Navigation and page structure

      How buyers move between departments, categories, brands and products

      Completion gate: A reviewed structure using representative catalog examples

    3. Page designs

      Home, category, product and other templates included in the project

      Completion gate: Approved layouts with real or representative content

    4. Mobile layouts and interaction states

      Menus, filters, product details and purchasing actions on smaller screens

      Completion gate: Agreed behavior for the flows and devices in scope

    5. Merchant editing requirements

      The content and merchandising changes your team expects to make

      Completion gate: A clear distinction between editable content and work that needs a developer

    6. Implementation handoff and QA

      How the approved design will be built and checked

      Completion gate: Agreed templates, dependencies and acceptance checks

    7. SEO handoff

      Existing page purpose, important URLs, content and planned architecture changes

      Completion gate: Documented requirements and validation responsibilities before launch

    The agreed scope determines which templates and checks are included. A focused theme update does not need the same deliverables as a full migration and redesign.

    Redesign with your existing store in mind

    An established store has more to preserve than its logo. Customers may depend on familiar navigation, staff may rely on existing integrations, and important pages may already receive organic search traffic.

    Before changing the storefront, identify the content, URLs and business workflows that need to carry forward. Review new designs with representative products and categories, and define how the implementation will be tested.

    When SEO or URL changes are part of the project, connect the design scope with BigCommerce SEO planning. For a platform move, review our BigCommerce migration services.

    Tiki Master BigCommerce website redesign

    Choosing the Right BigCommerce Web Design Company

    • BigCommerce Certified
    • BigCommerce Elite Partner
    • BigCommerce Certified Developer

    Selecting the right BigCommerce design agency is a critical decision that can profoundly impact your online store's success. The ideal agency should have a proven track record of delivering high-quality eCommerce solutions, demonstrated through a portfolio showcasing their ability to handle projects similar to yours. It's essential to evaluate the agency's expertise in the BigCommerce platform, ensuring they possess a deep understanding of its features, capabilities, and best practices.

    MAKDigital boasts experience across various industries and a proven track record, showcasing our ability to provide customized solutions tailored to your specific business needs. Our comprehensive approach encompasses design, development, SEO, and ongoing support, ensuring the long-term success of your store. We emphasize collaboration and communication, involving you throughout the process to ensure your vision is realized.

    MAKDigital not only creates aesthetically pleasing and functional websites but also optimizes your store for improved performance and higher conversions. By selecting the right partner, you establish the foundation for a successful and scalable eCommerce business.

    Why Clients Adore MakDigital Design Expertise

    Our team of skilled designers and developers takes the time to understand each client’s unique vision and business objectives, ensuring that every project is tailored to meet their specific needs. Clients appreciate our transparent communication, collaborative approach, and dedication to delivering innovative, high-quality solutions on time and within budget. The positive feedback and long-term relationships we’ve built with our clients are a testament to our expertise, reliability, and passion for helping businesses succeed in the competitive eCommerce landscape.

    • PMArmory

      “Teaming up with MAK is a total thrill! We're over the moon with our brand-new website. Alexis was all ears for our needs and hatched a plan that checked all our boxes. Her communication skills throughout the whole process were simply top-notch.”

    • ProAudio

      “The MAK squad whipped up an absolutely stunning website for me and totally outdid themselves! The tailor-made site ended up far exceeding my wildest dreams. They wrapped it up right on schedule, it's completely mobile-friendly, and my visitor stats are skyrocketing.”

    • Fantasia by Deserio

      “I really enjoyed working with them to build my company's new website. Very responsive and professional. We were extremely happy with the results.”

    Ready to Boost Your Business with BigCommerce Design Services?

    What are you waiting for?

    BigCommerce design questions

    Quick answers to the questions we hear most about this service.

    What is BigCommerce web design?

    BigCommerce web design defines the layout, navigation, visual presentation and interactions of a storefront running on BigCommerce. Development turns those designs into working templates and features. A project may include both, but the scope should distinguish the deliverables.

    Do I need a custom design or a theme update?

    A theme update may suit a store with a useful structure that needs specific changes. A wider redesign may be appropriate when the catalog, brand or buying experience has changed. Start with the problems you need to solve rather than assuming every store needs a complete rebuild.

    Can you redesign an existing BigCommerce store?

    Yes. Share your current store, the pages or tasks that need attention and any requirements that must remain. The review establishes whether the work is a focused customization or a broader redesign.

    Can the design include mobile layouts?

    Mobile layouts and the behavior of key menus, product information and purchasing actions should be defined in the design scope. Agree on the templates and flows to review before implementation begins.

    Will a redesign change my URLs?

    It does not automatically require a URL change. If the project calls for different URLs or architecture, include content mapping, redirects and SEO validation in the scope before making those changes.

    What information do you need for a quote?

    Send your store URL, the type of project, the templates you want to change, your main catalog challenges and any essential integrations. Brand materials, examples and an existing requirements document can help clarify the work.

    Request a BigCommerce redesign scope

    Tell us what needs to change in your storefront and which customer or merchandising tasks matter most. We will discuss the design and implementation scope around those needs.

    Request a BigCommerce redesign scopeEvaluate your migration

    BigCommerce Resources

    From the eCommerce Experts

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