We help you sell moreRequest a Free QuoteThe entire MAK team is committed to your complete satisfaction; your success is our purpose. Here is what the store owners we work with say about us, in their own words, gathered over fifteen years of building, migrating, and growing online stores.
15
Fifteen years of building, migrating, and growing online stores for B2B and B2C brands.
30+
SEO, AI search, paid media, design, and development experts under one roof.
USA
A US-based core team you talk to directly, backed by vetted specialists worldwide.
4.9
Average score across 650+ verified client reviews.
Long-term partnerships
We strive to establish enduring partnerships with each of our clients. As your business evolves, reach out without hesitation for any update or change you want on your website; we are here to support your growth and keep your online presence aligned with your needs. Most of the stores below have been with us for years, through redesigns, migrations, and SEO programs.
MAK is literally my go-to developer for Volusion and BigCommerce. I have used Mary many times and will continue to do so. I have not found a more reliable and knowledgeable person to handle all of our technical issues with both platforms. I made the mistake of going with a company that I thought was bigger and better. I ended up having to hire MAK to fix all of their mistakes that would have cost me hundreds of thousands in lost sales. It's important to have a full understanding of the database structures and business rules of each platform. MAK really understands the fine details behind these platforms. MAK has truly earned my trust for life.
prodryers.comRead the case study
In their words
Honest reviews left by the people who run the stores we design, build, migrate, and market.
Working with this team has been an absolute pleasure! Their dedication to creating successful e-commerce stores is unmatched. We collaborated seamlessly, and their expertise helped us achieve outstanding results. Our online store has seen tremendous growth and success thanks to their guidance and support. Highly recommended!
If I could give 6 stars I would! I have worked with Mary and MAK Digital for many years now. They have performed the Affirm Financing integration on our company website as well as many other custom coding work through the years. Pricing is fair for the level of expertise they provide and they always come through with the project quoted and timelines promised.
If you're a BigCommerce user, hitting up MAKDigital is a smart move. It's a hive of skilled web designers and coders. Rest assured, they'll deliver what you're looking for.
Working with Marina is a treat, and the team's moving forward at a good clip. It's a total sigh of relief to partner up with your squad, especially after that hiccup we had with the last developer.
They always knocked it out of the park, exceeding our expectations time and again! It was a total blast working with everyone on the MAK team.
MAK is literally my go-to developer for Volusion and BigCommerce. I have used Mary many times and will continue to do so. I have not found a more reliable and knowledgeable person to handle all of our technical issues with both platforms. I made the mistake of going with a company that I thought was bigger and better. I ended up having to hire MAK to fix all of their mistakes that would have cost me hundreds of thousands in lost sales. It's important to have a full understanding of the database structures and business rules of each platform. MAK really understands the fine details behind these platforms. MAK has truly earned my trust for life.
Launching and managing an e-commerce store can be daunting, but this team made it simple and stress-free. Their comprehensive approach, from website design to marketing strategies, ensured a seamless and engaging customer experience. Our store's performance surpassed our wildest expectations, thanks to their expertise and dedication. Working with them was truly a game-changer for our business.
Trust is essential when choosing a team to work with, and this team exceeded our expectations. Their transparency, professionalism, and unwavering commitment to our goals fostered a partnership built on trust. Together, we achieved incredible results, including a significant increase in revenue and a loyal customer base. Their expertise and support continue to propel our business forward.
From the initial consultation to the final launch, this team was a game-changer for our e-commerce venture. They provided invaluable insights and strategic guidance that elevated our store to new heights. Their attention to detail and innovative approach transformed our online presence, attracting a wider audience and driving conversions. Our business has never been stronger.
I have worked with Mak Digital Design a few times. We have done a custom wish list on our website along with many other custom features to allow better navigation. Communications have been excellent and pricing for our projects very reasonable. Thank you for the great service.
I had a great experience working with the team at MAKdigitaldesign. Will definitely come back for future projects. Our BigCommerce store looks great, and everything was done in a timely and orderly fashion.
I've been trying out various website and marketing firms since 2008, and let me tell you, MAKDigital not only takes the cake for professionalism but they're also the most hands-on crew I've ever collaborated with.
The MakDigital crew whipped up a gorgeous website for me, and they went the extra mile! The bespoke site they churned out knocked my socks off and exceeded all my expectations.
Marina really tuned into our wishlist and crafted a plan that nailed all our requirements. Her communication throughout the entire process was just top-notch. I'd totally vouch for them and plan on sticking with them for my future marketing adventures!
The MAK squad whipped up an absolutely stunning website for me and totally outdid themselves! The tailor-made site ended up far exceeding my wildest dreams. They wrapped it up right on schedule, it's completely mobile-friendly, and my visitor stats are skyrocketing.
Teaming up with MAK is a total thrill! We're over the moon with our brand-new website. Alexis was all ears for our needs and hatched a plan that checked all our boxes. Her communication skills throughout the whole process were simply top-notch.
Teaming up with Rosanne and the incredible crew at MAK is a downright blast! I've collaborated with them on numerous projects and just can't get enough. What I've discovered is that MAK is brimming with sharp, imaginative designers and tech wizards who really tune into your needs and outdo themselves in meeting, even surpassing, your expectations.
Mary is the person you need to know and work with if you have a Volusion site. She is incredibly knowledgeable about all things Volusion and we couldn't have set up our store the way we wanted to without her, and it looks great! Thank you Mary and Mak Digital.
We wanted to redesign our Volusion store and I am glad to say that we found Mak Digital Design. Mary has been very helpful right from the beginning. She was patient enough to listen and understand our requirements in detail. The project was completed in time and Mak designed our website exactly the way we wanted it to be.
Mak Digital is the real deal! I have been in online retail since roughly 2005 and have worked with dozens of IT professionals. Not until meeting Mary and Mak Digital was I able to stop the carousel of developers. Our store DormCo.com has been under Mak's care since fall of 2014 and Byourbed.com was a customized store that was launched by Mak in 2016.
Mary and the MAK team had a clear vision for our website on the initial consultation, also transparent pricing. After committing to the project, there was great collaboration on both design and function. Very pleased with the end product!
I really enjoyed working with them to build my company's new website. Very responsive and professional. We were extremely happy with the results.
We did a major upgrade to our ecommerce site and are extremely happy with the results. We got excellent advice and customer support before, during and after the project.
A practical partner for our store
After years of patches, it was time to plan a storefront that would last. Their developers took care not to break the pieces that were already working. They helped us sort out who was responsible for what and what the technical requirements really were. They stayed focused on our actual business needs, which was refreshing.
Professional, thorough work
Internally, we weren't sure which changes would really help customers. Very methodical team. They took some complicated subjects and made them easy for us to understand. We ended up with a more organized storefront that our staff can maintain easily. Communication was consistent the whole way through.
Professional, thorough work
After years of patches, it was time to plan a storefront that would last. Meetings were productive since their team clearly got our goals, and we now have a solid, practical base for ongoing SEO work.
Better experience for our customers
We'd been putting off a rebuild because our catalog and integrations were so complicated. Communication was organized, and our questions usually led to clear next steps. Our staff isn't constantly fighting the old site structure anymore.
Clear communication the whole way
The team was very patient as we worked through content, layouts, and functionality. Less time on workarounds means more time for our customers. They paid close attention to the details.
Great work on our cigar shop
Payment processing has always been a headache for tobacco retailers like us. Product pages finally show the details our regulars care about. Very professional team.
Good collaboration all around
We'd been putting off a rebuild because our catalog and integrations were so complicated. They worked through our requirements with us rather than forcing us into a cookie-cutter template. We spend a lot less time working around the way the old site was set up. It helped to have one team thinking about design and development together.
Great partner for a firearms store
Our checkout kept running into problems with state shipping restrictions on certain products. They helped us move to a payment setup that works for firearms retailers. They were upfront about what was and wasn't possible.
Great guidance throughout
Our big question was how migrating platforms would impact our SEO. Instead of a one-size-fits-all template, they built around our actual requirements. We have much better visibility into what needs work. It was a complicated project, but good communication kept the stress down.
Knowledgeable and easy to work with!
We had concerns about what a platform move would do to our search visibility. Because they understood our goals, our project discussions were actually productive, and it's easier to see what parts of the site need attention now.
Great partner for our winery
Our old site couldn't tell customers which states we could actually ship to. Product pages now show tasting notes, pairings, and availability in a way customers actually read. They set up age verification that's compliant but doesn't feel clunky. We'd recommend them to anyone selling restricted products online.
Useful improvements for our team
We had several moving parts to deal with, including navigation, data, and outside apps. Their recommendations came after they'd mapped out how our customers really use the store. We came out with a cleaner website and a simpler workflow. They paid close attention to the details.
Finally, an agency that listened
Our goal was a practical upgrade, not a massive, complicated project. MAK Digital brought creative ideas along with solid, practical development experience. Our project finally got the structure and follow-through it had been missing.
Improvements we actually use
We needed to rework a confusing category structure so shopping felt natural. They asked good questions, flagged dependencies, and explained our options in plain English. Our team feels much more confident making changes on our own now. Their focus on long-term maintainability was a big plus.
Our smoothest redesign yet
A rebuild kept getting pushed back because of our catalog and integration complexity. They picked up on things we'd overlooked, particularly in navigation and product details. Our team can finally focus on customers instead of website workarounds.
A better foundation for growth
We had no shortage of marketing ideas, just no technical capacity to execute them. They caught details we'd missed, especially in our navigation and product info. We ended up with a cleaner structure and a stronger base for what comes next.
Easy to work with and knowledgeable
We'd added products much faster than our website could keep up. Because they understood our goals, our project discussions were actually productive. The new site is easier to navigate and fits our brand far better. We appreciated how consistently they communicated.
Knowledgeable and easy to work with!
We had several moving parts to deal with, including navigation, data, and outside apps. Their developers took care not to break the pieces that were already working. The new experience is consistent across desktop and mobile. Good communication made a complicated project much less stressful.
Clear communication the whole way
They helped us prioritize the immediate fixes and plan the rest for later. It gave us a realistic starting point for continuing SEO improvements. The planning phase was every bit as useful as the implementation.
A practical partner for our store
Marketing had plenty of ideas, but we didn't have the technical help to carry them out. They didn't just drop us into a standard template. They worked through what we actually needed. We now spend our time helping customers, not working around the website. We were pleased with their professionalism and follow-through.
A practical partner for our store
They were patient while we refined our content, layouts, and requirements. A lot of the confusion around roles and technical requirements went away once they got involved.
Clear communication the whole way
Our team wanted to understand which changes would actually help our customers. Because they understood our goals, our project discussions were actually productive. The process surfaced a few opportunities we hadn't even thought about. The process was much easier to manage with them.
Our customers noticed the difference
There was a lot going on, from navigation and data to third-party apps. They were upfront about the pros and cons and didn't push add-ons we had no use for. The collaboration was productive, and we came away knowing exactly where we're headed. Their focus on long-term maintainability was a big plus.
Redesign without the headaches
Our goal was a practical upgrade, not a massive, complicated project. They caught details we'd missed, especially in our navigation and product info. The collaboration was productive, and we came away knowing exactly where we're headed. Even our minor questions got real answers.
Practical help for our online store
We came in with a big wish list and needed help figuring out what really mattered. The developers were careful to keep the parts of our system that already worked. Our staff isn't constantly fighting the old site structure anymore. It was refreshing to work with a team focused on what our business actually needs.
Useful improvements for our team
We were looking for people who understood retail, not just programming. Instead of a one-size-fits-all template, they built around our actual requirements. The new product pages make it much easier to explain what we sell. Clear communication made a tough project far less stressful.
Finally an agency that gets firearms retail
Our catalog of parts, optics, and accessories had become almost impossible for customers to search. They built filters for caliber, platform, and compatibility that actually match how our customers shop. Communication was clear the whole way through.
Well thought-out site improvements
Our website was showing its age, and customers couldn't easily find products. They were clear about what the work involved before getting started. The site structure is much clearer, and future changes will be easier.
A practical partner for our store
The previous agency left us in the dark with hardly any documentation. They fixed the actual cause of our issues rather than layering on another workaround. For the first time, the project had real structure and follow-through. They built with the long term in mind, which we appreciated.
Our online sales finally work
Selling wine and spirits online means dealing with different shipping rules in almost every state. They worked around the limits of our fulfillment partner instead of asking us to switch. They set up age verification that's compliant but doesn't feel clunky. I'd work with them again.
They understand our industry
Customers kept ordering items that couldn't ship to their state, and we were handling cancellations by hand. They understood the compliance side of our business and didn't treat it as an afterthought. They added state-based shipping rules so restricted items are blocked before the order is placed. Very professional team.
They actually listened
The old site felt dated, and people had a hard time finding what they needed. MAK Digital helped us cut the project down to what really mattered. They brought the structure and follow-through our project needed.
A partner who gets tobacco retail
Selling tobacco online comes with strict age verification and shipping requirements. They helped us set up a payment arrangement that works for our product category. Very professional team.
A better foundation for growth
We needed to rework a confusing category structure so shopping felt natural. They asked smart questions, mapped out dependencies, and explained everything in plain language. The whole browsing experience hangs together a lot better after the changes.
Easy to work with and knowledgeable
They documented every decision and made sure our team stayed involved. The finished store is cleaner, more organized, and far easier for our team to maintain. Having design and development handled by one team really helped.
Focused and well executed
The site looked old, and customers kept having trouble finding the right items. Before changing anything, they gave us a clear picture of the work involved. It's simpler to navigate now and feels a lot more like us. It was a complicated project, but good communication kept the stress down.
Detail-oriented and responsive team
We had a long wish list and needed help separating the must-haves from the nice-to-haves. They explained the why behind every major recommendation and were open to feedback. Planning site changes around our marketing calendar is simpler now. From kickoff to launch, it felt like we were working together.
A team that listens
After years of patches, it was time to plan a storefront that would last. MAK Digital took a careful look at our issues and came back with a plan that fit our priorities. The site is easier to get around and finally feels like our brand.
Our store finally fits our products
Payment processing has always been a headache for tobacco retailers like us. They understood the compliance requirements and planned around them from the start. Shipping rules by state are enforced before an order is placed, which saves us a lot of cleanup. Very professional team.
A smooth redesign
Our complicated catalog and integrations kept us from rebuilding for a long time. Communication stayed organized, and there was always a clear next step. The storefront is better organized now, and our staff has a much easier time keeping it up. Practical, approachable people.
They got what our business needed
They explained their thinking on every major decision and were open to pushback. They brought the structure and follow-through our project needed. Refreshing to have a team that focused on our real business needs.
Thorough and professional
The site looked old, and customers kept having trouble finding the right items. They didn't just drop us into a standard template. They worked through what we actually needed. We're now comfortable making changes without worrying we'll break something that already works. The process was much easier to manage with them.
Very professional and thorough
We had several moving parts to deal with, including navigation, data, and outside apps. Their suggestions struck a good balance between design, operations, and feasibility. The team made responsibilities and technical requirements much clearer for everyone involved. We'd gladly recommend them for eCommerce work like this.
A storefront we can manage
Our product line had outgrown our website. The MAK Digital team reviewed everything thoroughly and put together a plan that matched what mattered to us. The whole browsing experience hangs together a lot better after the changes. The planning phase was every bit as useful as the implementation.
Practical, sensible solutions
We were looking for more control over content and merchandising. They were patient while we refined our content, layouts, and requirements. Their work fixed several issues that had been slowing down our day-to-day operations. I'd recommend them to anyone with similar eCommerce needs.
They know eCommerce
A rebuild kept getting pushed back because of our catalog and integration complexity. Their team asked the right questions, found the dependencies, and walked us through the options without jargon. They brought the structure and follow-through our project needed. I'd happily work with them again.
Quick to respond, careful with details
Instead of another band-aid fix, they went after the root of the problem. We discovered a number of opportunities we hadn't considered before.
Great guidance throughout
We needed a sensible way to improve the site without overcomplicating things. MAK Digital mixed creative thinking with real development know-how. The collaboration was productive, and we came away knowing exactly where we're headed.
Good collaboration all around
We had to improve the shopping experience without disrupting how our team already works. They grasped our goals early, which made every conversation more productive. We ended up with a cleaner site and a workflow that's much easier to manage. It was refreshing to work with a team focused on what our business actually needs.
Professional, thorough work
We wanted better control of how our content and products were presented, and their team spotted issues we hadn't noticed, mostly around navigation and product information. The new product pages make it much easier to explain what we sell. The planning phase was every bit as useful as the implementation.
Focused and well executed
We needed to move past quick fixes and plan something sustainable. No upselling. They told us plainly what each option would cost us and skipped the extras we didn't need. Making updates no longer feels risky. We're confident we won't undo past work.
Smart team, easy to work with
Our setup was slowing down basic merchandising changes. They balanced design with our day-to-day operations and technical constraints. Working together was productive, and we left with a clear direction. Their attention to detail really stood out.
Redesign without the headaches
We had to improve the shopping experience without disrupting how our team already works. Their recommendations weighed design, daily operations, and what was technically realistic. Our content workflow is a lot better than it used to be. Professional team that followed through on every commitment.
Great collaboration
The old site felt dated, and people had a hard time finding what they needed. They worked through everything step by step and broke down the tricky topics so we could follow along. They cleared up a lot of confusion about who owned what and what was technically required. We feel much more confident about what comes next.
Good priorities and strong execution
We wanted a clearer sense of what changes would make a real difference for customers. Before recommending anything, they mapped out how our customers actually shop the store. It gave us a realistic starting point for continuing SEO improvements. We feel much more confident about what comes next.
Understood our needs
We wanted real improvements without the project ballooning in complexity. We got a clear split between quick wins and things to phase in later, and our people spend far less time dealing with the quirks of the old setup. Their solution was simple and effective.
Our customers noticed the difference
They asked smart questions, mapped out dependencies, and explained everything in plain language. The finished site fits how our company operates day to day. The attention to detail was impressive.
Thoughtful work on our website
We needed to rework a confusing category structure so shopping felt natural. They fixed the actual cause of our issues rather than layering on another workaround. We can now see more clearly what on the site needs attention.
Thoughtful improvements
We needed the site to feel more on-brand and be easier to use on phones. We got a clear split between quick wins and things to phase in later. They cleared up a lot of confusion about who owned what and what was technically required. It was a complicated project, but good communication kept the stress down.
Guidance at every step
Our big question was how migrating platforms would impact our SEO. Their recommendations came after they'd mapped out how our customers really use the store. They cleared up a lot of confusion about who owned what and what was technically required. The planning alone was worth it.
Redesign without the headaches
Our biggest challenge was finding a team that would listen before pushing technology on us. MAK Digital dug into the problems and laid out a plan that actually lined up with our priorities. Less time on workarounds means more time for our customers.
Thorough and professional
They were thoughtful about preserving what already worked in our system. It's easier to see what parts of the site need attention now.
Sensible solutions
Our team needed clarity on which updates would actually benefit customers. They helped us decide what to tackle immediately and what to phase in over time. Our team can finally focus on customers instead of website workarounds. One team covering both design and development made things easier.
They actually listened
We needed a sensible way to improve the site without overcomplicating things. The team was very patient as we worked through content, layouts, and functionality. The way products are displayed now does a much better job of explaining our lineup. They were happy to make adjustments when we needed them.
Improvements we actually use
We wanted better control of how our content and products were presented. Every recommendation considered design, how we actually operate, and what was technically doable. The team no longer wastes time on workarounds for the old structure, and professional team that followed through on every commitment.
Clear communication the whole way
Our marketing team had lots of ideas but not the technical resources to make them happen. They went after the real problem instead of adding one more temporary fix to the pile. The site is easier to get around and finally feels like our brand. Their explanations of the complicated stuff were especially helpful.
A down-to-earth partner for our ecommerce site
We had to improve the shopping experience without disrupting how our team already works. We knew exactly what the work would involve before anything was touched. Working together was productive, and we left with a clear direction. They were approachable and down to earth.
Guidance at every step
Our conversations were productive because they understood what we were trying to accomplish. The site structure is much clearer, and future changes will be easier.
Professional, thorough work
Between navigation, data, and our third-party apps, there were plenty of moving pieces. No upselling. They told us plainly what each option would cost us and skipped the extras we didn't need. Our project finally got the structure and follow-through it had been missing.
Good priorities and strong execution
We inherited very little documentation or clarity from our previous agency. They explained their thinking on every major decision and were open to pushback. We can make improvements now without undoing earlier work, which is a big relief. Their communication never dropped off.
Organized development process
Our biggest challenge was finding a team that would listen before pushing technology on us. They spent time understanding how customers move through our store before suggesting changes. We ended up with a cleaner structure and a stronger base for what comes next.
Valuable technical partner
We wanted a cleaner store but couldn't afford to lose our existing workflows. Instead of another band-aid fix, they went after the root of the problem. With the updated product presentation, it's simpler for us to show customers what we offer. They paid close attention to the details.
Practical, sensible solutions
We were after a more on-brand site that was easier to use on mobile. I appreciated that they were direct about tradeoffs and never pushed unnecessary features. It's easier to see what parts of the site need attention now.
Real improvements for our staff
Our marketing folks had ideas but lacked the development resources to execute. They were upfront about the pros and cons and didn't push add-ons we had no use for. The site is now a practical foundation for our ongoing SEO efforts. The team was approachable and kept things practical.
Focused and well executed
Our goal was a practical upgrade, not a massive, complicated project. The MAK Digital team simplified the scope and zeroed in on the changes with the biggest impact. Our team can finally focus on customers instead of website workarounds. We'd recommend them for any similar eCommerce project.
Smart team, easy to work with
It was hard to find an agency that would listen first and recommend tech second. MAK Digital brought creative ideas along with solid, practical development experience. Our team feels much more confident making changes on our own now. Refreshing to have a team that focused on our real business needs.
Valuable technical partner
Even routine merchandising updates were held back by our existing setup. MAK Digital took a careful look at our issues and came back with a plan that fit our priorities. Our team can finally focus on customers instead of website workarounds.
Knowledgeable and easy to work with!
Internally, we weren't sure which changes would really help customers. They noticed a lot of small things we'd missed in our navigation and product data. The end result lines up much better with how we actually work. They were open to adjustments whenever we asked.
Good collaboration all around
Our old setup made routine merchandising updates harder than they should have been. They spent time understanding how customers move through our store before suggesting changes, and planning site changes around our marketing calendar is simpler now. Being able to explain complex topics in simple terms was a big plus.
Much easier storefront to manage
After years of patches, it was time to plan a storefront that would last. Their approach was methodical, and they made the complicated stuff much easier to follow. The finished site fits how our company operates day to day. Communication was consistent the whole way through.
Organized development process
Internally, we weren't sure which changes would really help customers. They took our requirements seriously instead of squeezing everything into a template, and the process surfaced a few opportunities we hadn't even thought about.
A team that listens
We'd added products much faster than our website could keep up. Every recommendation considered design, how we actually operate, and what was technically doable. We're now comfortable making changes without worrying we'll break something that already works. Nice to see a team that doesn't overcomplicate things.
Our store finally fits our products
We had to sort out which products could ship where, and our site didn't help. Customers can now filter cigars by wrapper, strength, size, and country of origin. They set up proper age verification at checkout without slowing customers down. They were upfront about what was and wasn't possible.
Quick to respond, careful with details
We had a long wish list and needed help separating the must-haves from the nice-to-haves, and they helped us prioritize the immediate fixes and plan the rest for later. The site is now a practical foundation for our ongoing SEO efforts.
Great collaboration
They worked through everything step by step and broke down the tricky topics so we could follow along. The new site is easier to navigate and fits our brand far better. Having design and dev under one roof made a difference.
Our online sales finally work
Our wine club subscriptions were being managed in spreadsheets alongside the website. They set up age verification that's compliant but doesn't feel clunky. Communication was clear the whole way through.
Our customers noticed the difference
Updating the old store was a headache. Every small change seemed to cause a new problem. Great collaboration with our staff, and they adapted quickly when our needs changed. We're in a much better position to keep improving our SEO. The attention to detail was impressive.
A much stronger foundation
Our team needed clarity on which updates would actually benefit customers. They were upfront about the pros and cons and didn't push add-ons we had no use for. The redesign is much more consistent between desktop and mobile. Practical, approachable people.
Understood our needs
It was time to stop patching things and build a more sustainable store. They documented every decision and made sure our team stayed involved. Our staff gets to put their time into customers rather than site workarounds. They were happy to make adjustments when we needed them.
Great partner for a firearms store
Customers kept ordering items that couldn't ship to their state, and we were handling cancellations by hand. Product pages now show clear compatibility info, which has cut down on returns. The project felt collaborative from start to finish.
They understood our business
MAK Digital offered both creativity and practical development expertise. We have a far better process for handling our site content. The whole project felt collaborative.
Organized from day one
The goal was a cleaner shopping experience while keeping the workflows we already relied on. We knew exactly what the work would involve before anything was touched. Managing our online content is much smoother now. One team covering both design and development made things easier.
Focused and well executed
We wanted a partner who understood the business side of online retail, not just the code. We got a clear split between quick wins and things to phase in later. They brought the structure and follow-through our project needed. It felt like a true collaboration from start to finish.
They got what our business needed
Our website drives most of our sales, so the details mattered a lot to us. The developers were careful to keep the parts of our system that already worked. We have much better visibility into what needs work. They were open to adjustments whenever we asked.
Good collaboration all around
Our website was showing its age, and customers couldn't easily find products. They picked up on things we'd overlooked, particularly in navigation and product details, and it's easier to see what parts of the site need attention now. We liked that they kept long-term maintainability in mind.
Great collaboration
We had delayed a rebuild for years because of how complex our catalog and integrations were. MAK Digital dug into the problems and laid out a plan that actually lined up with our priorities. We came out of it with a clear direction and a good working relationship. Good communication made a complicated project much less stressful.
Smart team, easy to work with
Our old store was hard to update, and even small changes tended to break something else. Communication was organized, and our questions usually led to clear next steps. Navigation is easier, and the site matches our brand much better.
Much easier storefront to manage
They asked smart questions, mapped out dependencies, and explained everything in plain language. Working together was productive, and we left with a clear direction.
Quick to respond, careful with details
We wanted real improvements without the project ballooning in complexity. Communication was organized, and our questions usually led to clear next steps. The redesign is much more consistent between desktop and mobile. We appreciated how consistently they communicated.
They understood our business
We were looking for people who understood retail, not just programming. The MAK Digital team brought fresh ideas and the development experience to back them up. Our content workflow is a lot better than it used to be.
Compliance done right
Our old site couldn't tell customers which states we could actually ship to. They worked around the limits of our fulfillment partner instead of asking us to switch. Communication was clear the whole way through.
Easy to work with and knowledgeable
The hard part was finding people who'd listen before jumping to technology. Before changing anything, they gave us a clear picture of the work involved. We have a far better process for handling our site content. Good communication made a complicated project much less stressful.
Great communication
A rebuild kept getting pushed back because of our catalog and integration complexity. MAK Digital brought creative ideas along with solid, practical development experience. The site is cleaner, and our workflow is more manageable. Nice to see a team that doesn't overcomplicate things.
Real improvements for our staff
Our marketing folks had ideas but lacked the development resources to execute. They noticed a lot of small things we'd missed in our navigation and product data. We discovered a number of opportunities we hadn't considered before. It was refreshing to work with a team focused on what our business actually needs.
Improvements we actually use
Our categories were confusing customers, and we wanted a more intuitive shopping experience. The MAK Digital team reviewed everything thoroughly and put together a plan that matched what mattered to us. We discovered a number of opportunities we hadn't considered before. They stayed focused on our actual business needs, which was refreshing.
Thoughtful improvements
The old site felt dated, and people had a hard time finding what they needed. They worked through everything step by step and broke down the tricky topics so we could follow along. Their work fixed several issues that had been slowing down our day-to-day operations. They treated every question with care, big or small.
Great collaboration
I appreciated that they were direct about tradeoffs and never pushed unnecessary features. Browsing the site feels much more consistent now.
Responsive and detail oriented
We needed to rework a confusing category structure so shopping felt natural. MAK Digital took a careful look at our issues and came back with a plan that fit our priorities, and we came out with a cleaner website and a simpler workflow. We were pleased with their professionalism and follow-through.
Our customers noticed the difference
Since the site is central to how we sell, we cared about every detail. MAK Digital took a careful look at our issues and came back with a plan that fit our priorities. The new site is easier to navigate and fits our brand far better.
Responsive and detail oriented
Our website was showing its age, and customers couldn't easily find products. Good questions, clear explanations, and they caught dependencies we hadn't thought about. We ended up with a cleaner structure and a stronger base for what comes next. They were happy to make adjustments when we needed them.
Sensible solutions
Each big recommendation came with a clear explanation, and they welcomed our input. The site is easier to get around and finally feels like our brand.
Clear priorities, solid execution
We wanted better control of how our content and products were presented. They worked through our requirements with us rather than forcing us into a cookie-cutter template. Working together was productive, and we left with a clear direction.
Solutions that actually made sense
The website hadn't kept pace with how quickly our product range grew. They balanced design with our day-to-day operations and technical constraints. The site feels more cohesive to shop now.
A more manageable store
We had to improve the shopping experience without disrupting how our team already works. Their team asked the right questions, found the dependencies, and walked us through the options without jargon. We know where to focus on the site now.
They know eCommerce
We struggled to find a team that would actually listen before recommending solutions. Their communication was well organized, and questions turned into action items quickly. The team made responsibilities and technical requirements much clearer for everyone involved. Great attention to detail.
Valuable technical partner
Marketing had plenty of ideas, but we didn't have the technical help to carry them out. MAK Digital dug into the problems and laid out a plan that actually lined up with our priorities. Our people spend far less time dealing with the quirks of the old setup.
Solid work on a tricky catalog
Our checkout kept running into problems with state shipping restrictions on certain products. They added state-based shipping rules so restricted items are blocked before the order is placed. Very professional team.
Easy to work with and knowledgeable
We had concerns about what a platform move would do to our search visibility. They walked us through their reasoning and genuinely listened to our feedback. The whole browsing experience hangs together a lot better after the changes.
Detail-oriented and responsive team
Even routine merchandising updates were held back by our existing setup. Very methodical team. They took some complicated subjects and made them easy for us to understand. We now spend our time helping customers, not working around the website. The team was approachable and kept things practical.
Finally an agency that gets firearms retail
We'd lost two payment processors and needed a platform setup that would hold up long term. They set up FFL dealer selection at checkout so customers can pick a transfer location without calling us. They understood the compliance side of our business and didn't treat it as an afterthought. It's refreshing to work with an agency that doesn't shy away from our industry.
Knowledgeable and easy to work with!
We had to improve the shopping experience without disrupting how our team already works. MAK Digital kept things simple and focused on the most important changes. We're now comfortable making changes without worrying we'll break something that already works.
Easy to work with and knowledgeable
We needed the site to feel more on-brand and be easier to use on phones. They didn't just drop us into a standard template. They worked through what we actually needed. For the first time, the project had real structure and follow-through. Easy to talk to and very practical.
Great guidance throughout
The website hadn't kept pace with how quickly our product range grew. I appreciated that they were direct about tradeoffs and never pushed unnecessary features. They brought the structure and follow-through our project needed. It was nice to have a team that cared about our business, not just the tech.
They actually listened
Instead of another band-aid fix, they went after the root of the problem. A handful of problems that were dragging down our daily operations got resolved. Easy to talk to and very practical.
A better foundation for growth
We needed someone who got the business side of ecommerce, not just the development. Because they understood our goals, our project discussions were actually productive. We're now comfortable making changes without worrying we'll break something that already works.
Understood our needs
It was time to stop patching things and build a more sustainable store. Their suggestions struck a good balance between design, operations, and feasibility. Navigation is easier, and the site matches our brand much better.
Clear priorities, solid execution
We struggled to find a team that would actually listen before recommending solutions. MAK Digital mixed creative thinking with real development know-how. Their changes made the browsing experience feel far more unified.
Thoughtful work on our website
We wanted better control of how our content and products were presented. The MAK Digital team simplified the scope and zeroed in on the changes with the biggest impact. The finished store is cleaner, more organized, and far easier for our team to maintain.
Solid work on a tricky catalog
Our checkout kept running into problems with state shipping restrictions on certain products. They took the time to learn how firearms ecommerce differs from regular retail. They understood the compliance side of our business and didn't treat it as an afterthought. It's refreshing to work with an agency that doesn't shy away from our industry.
A technical partner we value
We needed someone who got the business side of ecommerce, not just the development. Their approach was methodical, and they made the complicated stuff much easier to follow. They helped us sort out who was responsible for what and what the technical requirements really were. It was obvious they know eCommerce inside and out.
Compliance done right
We needed a proper age gate and checkout verification without scaring customers away. They helped us organize the catalog by varietal, region, and vintage. They set up age verification that's compliant but doesn't feel clunky. We'd recommend them to anyone selling restricted products online.
A more manageable store
We had a long wish list and needed help separating the must-haves from the nice-to-haves. Great collaboration with our staff, and they adapted quickly when our needs changed. Navigation is easier, and the site matches our brand much better. It felt like a true collaboration from start to finish.
Great collaboration
We'd added products much faster than our website could keep up. The team was very patient as we worked through content, layouts, and functionality. They helped us spot several opportunities we'd overlooked.
Thoughtful improvements
Our prior agency didn't leave much documentation, so we were working blind. They asked smart questions, mapped out dependencies, and explained everything in plain language. The way products are displayed now does a much better job of explaining our lineup. They made what could have been a messy process easy to manage.
Good collaboration all around
Even routine merchandising updates were held back by our existing setup. MAK Digital kept things simple and focused on the most important changes. We now have a solid, practical base for ongoing SEO work. Unexpected problems came up, and they dealt with them without complaint.
A technical partner we value
We were after a more on-brand site that was easier to use on mobile. The team was very patient as we worked through content, layouts, and functionality. Our project finally got the structure and follow-through it had been missing.
Improvements we actually use
The website is a big part of our sales process, so we were picky about the details. They worked through everything step by step and broke down the tricky topics so we could follow along. We now have a clearer site structure and a better foundation to build on. It left us feeling confident about where we go from here.
Solutions that actually made sense
Even minor updates to our old store created new issues. We knew exactly what the work would involve before anything was touched. The new experience is consistent across desktop and mobile. It was nice to have a team that cared about our business, not just the tech.
Guidance at every step
We had a long wish list and needed help separating the must-haves from the nice-to-haves. They worked through our requirements with us rather than forcing us into a cookie-cutter template. The finished store is cleaner, more organized, and far easier for our team to maintain. Great attention to detail.
Our customers noticed the difference
Our goals were better brand consistency and a stronger mobile experience. The developers were careful to keep the parts of our system that already worked. Our content workflow is a lot better than it used to be. They made the whole process easier to manage.
Well thought-out site improvements
Their recommendations weighed design, daily operations, and what was technically realistic. Our new setup matches the way our business actually runs.
Redesign without the headaches
They went after the real problem instead of adding one more temporary fix to the pile. We're now comfortable making changes without worrying we'll break something that already works. Being able to explain complex topics in simple terms was a big plus.
A more manageable store
The old site felt dated, and people had a hard time finding what they needed. We changed our minds a few times on content and layouts, and they were patient throughout. We can make improvements now without undoing earlier work, which is a big relief.
A much stronger foundation
We had no shortage of marketing ideas, just no technical capacity to execute them. They were honest about the tradeoffs and never tried to upsell us on features we didn't need. They solved a number of issues that had been slowing us down every single day. Nice to see a team that doesn't overcomplicate things.
Great communication
Since the site is central to how we sell, we cared about every detail. The MAK Digital team reviewed everything thoroughly and put together a plan that matched what mattered to us. We're now comfortable making changes without worrying we'll break something that already works.
Responsive and detail oriented
Marketing had plenty of ideas, but we didn't have the technical help to carry them out. MAK Digital offered both creativity and practical development expertise. The new site is easier to navigate and fits our brand far better. It was nice to have a team that cared about our business, not just the tech.
Responsive and detail oriented
Our team needed clarity on which updates would actually benefit customers. They laid out the scope clearly before making any changes. The site is now a practical foundation for our ongoing SEO efforts. They clearly cared about how maintainable the site would be down the road.
Great guidance throughout
We needed someone who got the business side of ecommerce, not just the development. Every recommendation considered design, how we actually operate, and what was technically doable. The process surfaced a few opportunities we hadn't even thought about. Even our minor questions got real answers.
A smooth redesign
Content and merchandising were hard for us to control. When our requirements changed midway, they adjusted the plan without any fuss. The team no longer wastes time on workarounds for the old structure. It was obvious they know eCommerce inside and out.
Helpful from start to finish
It was important to us to find a partner who understood online retail as a business. Whenever we asked something, we got a clear next step. Making updates no longer feels risky. We're confident we won't undo past work. They knew the ins and outs of eCommerce.
They know eCommerce
Between navigation, data, and our third-party apps, there were plenty of moving pieces. Good questions, clear explanations, and they caught dependencies we hadn't thought about. We're in a much better position to keep improving our SEO. Their ability to explain complicated topics was especially valuable.
A storefront we can manage
We needed someone who got the business side of ecommerce, not just the development. Our conversations were productive because they understood what we were trying to accomplish. The whole browsing experience hangs together a lot better after the changes. Honestly, the planning was just as valuable as the build.
Focused and well executed
We had concerns about what a platform move would do to our search visibility. Very methodical team. They took some complicated subjects and made them easy for us to understand. We came out of it with a clear direction and a good working relationship.
Thoughtful improvements
Our old store was hard to update, and even small changes tended to break something else. They looked closely at how people use our site first, and only then made recommendations. Our staff gets to put their time into customers rather than site workarounds.
Strong eCommerce know-how
Our prior agency didn't leave much documentation, so we were working blind. Our conversations were productive because they understood what we were trying to accomplish. The collaboration was productive, and we came away knowing exactly where we're headed. Having design and dev under one roof made a difference.
A well-organized approach
We were worried about how a platform migration would affect our search rankings. Whenever we asked something, we got a clear next step. It's simpler to navigate now and feels a lot more like us. It was obvious they know eCommerce inside and out.
Very professional and thorough
We weren't sure how switching platforms would affect our organic search traffic. They asked good questions, flagged dependencies, and explained our options in plain English. A handful of problems that were dragging down our daily operations got resolved.
A well-organized approach
There was a lot going on, from navigation and data to third-party apps. They showed a lot of patience as we fine-tuned content, layouts, and features. Our content workflow is a lot better than it used to be. Honestly, the planning was just as valuable as the build.
Much easier storefront to manage
Our goal was a practical upgrade, not a massive, complicated project. The developers were careful to keep the parts of our system that already worked. The way products are displayed now does a much better job of explaining our lineup.
Understood our needs
The team was very patient as we worked through content, layouts, and functionality. A productive partnership that gave us a clear path forward. They were open to adjustments whenever we asked.
A down-to-earth partner for our ecommerce site
We'd added products much faster than our website could keep up. When our requirements changed midway, they adjusted the plan without any fuss. Our team now has a much clearer process for managing content online. Communication was consistent the whole way through.
Clear communication the whole way
We needed to rework a confusing category structure so shopping felt natural. No upselling. They told us plainly what each option would cost us and skipped the extras we didn't need. They cleared up a lot of confusion about who owned what and what was technically required. We were pleased with their professionalism and follow-through.
A down-to-earth partner for our ecommerce site
MAK Digital dug into the problems and laid out a plan that actually lined up with our priorities. The finished store is cleaner, more organized, and far easier for our team to maintain.
Worked well with our team
It was hard to find an agency that would listen first and recommend tech second. MAK Digital brought creative ideas along with solid, practical development experience. The final setup fits how our company really operates. They were willing to work through the unexpected issues, which we really valued.
Strong eCommerce know-how
Our catalog grew a lot faster than the site behind it. We changed our minds a few times on content and layouts, and they were patient throughout. Our site structure makes sense now, which sets us up well for future changes. Even our minor questions got real answers.
Quick to respond, careful with details
The website is a big part of our sales process, so we were picky about the details. They helped us decide what to tackle immediately and what to phase in over time. We're now comfortable making changes without worrying we'll break something that already works. Their attention to detail really stood out.
Strong eCommerce know-how
Our old store was hard to update, and even small changes tended to break something else. They took our requirements seriously instead of squeezing everything into a template. Our products are presented more clearly now, which makes them easier to explain to customers.
Real eCommerce experience
We'd been putting off a rebuild because our catalog and integrations were so complicated. They grasped our goals early, which made every conversation more productive. They cleared up a lot of confusion about who owned what and what was technically required.
Our online sales finally work
We needed a proper age gate and checkout verification without scaring customers away. Product pages now show tasting notes, pairings, and availability in a way customers actually read. They were upfront about what was and wasn't possible.
Understood our needs
Between navigation, data, and our third-party apps, there were plenty of moving pieces. We got a clear split between quick wins and things to phase in later. The team no longer wastes time on workarounds for the old structure. Practical, approachable people.
Sensible solutions
We had concerns about what a platform move would do to our search visibility. They documented every decision and made sure our team stayed involved. We now have a clearer site structure and a better foundation to build on. Their communication took a lot of the stress out of a complex project.
Very professional and thorough
We needed someone who got the business side of ecommerce, not just the development. The dev team kept the working parts of our setup intact instead of starting from scratch. The site is cleaner, and our workflow is more manageable. Their focus on long-term maintainability was a big plus.
Detail-oriented and responsive team
We were looking for more control over content and merchandising. Their team spotted issues we hadn't noticed, mostly around navigation and product information. The finished store is cleaner, more organized, and far easier for our team to maintain.
Valuable technical partner
After years of patches, it was time to plan a storefront that would last. They looked closely at how people use our site first, and only then made recommendations. Working with them pointed out some opportunities that weren't on our radar. Their solution was simple and effective.
Redesign without the headaches
Our marketing team had lots of ideas but not the technical resources to make them happen. Their approach was methodical, and they made the complicated stuff much easier to follow. We now have a solid, practical base for ongoing SEO work. They didn't overcomplicate things, which we appreciated.
Guidance at every step
They laid out the scope clearly before making any changes. Our people spend far less time dealing with the quirks of the old setup.
Understood our needs
Our team wanted to understand which changes would actually help our customers. They didn't just drop us into a standard template. They worked through what we actually needed. Our site structure makes sense now, which sets us up well for future changes. Unexpected problems came up, and they dealt with them without complaint.
A technical partner we value
Our old store was hard to update, and even small changes tended to break something else. Our conversations were productive because they understood what we were trying to accomplish. The storefront is better organized now, and our staff has a much easier time keeping it up. Professional team that followed through on every commitment.
A much stronger foundation
Even routine merchandising updates were held back by our existing setup. I appreciated that they were direct about tradeoffs and never pushed unnecessary features. Coordinating site updates with marketing campaigns is easier now.
They understand our industry
Finding an agency willing to work with a firearms retailer was harder than it should have been. They took the time to learn how firearms ecommerce differs from regular retail. They built filters for caliber, platform, and compatibility that actually match how our customers shop. The project felt collaborative from start to finish.
Quick to respond, careful with details
The goal was a cleaner shopping experience while keeping the workflows we already relied on. They balanced design with our day-to-day operations and technical constraints. The project finally had someone keeping it organized and following through. Honestly, the planning was just as valuable as the build.
A better foundation for growth
It was time to stop patching things and build a more sustainable store. Their approach was methodical, and they made the complicated stuff much easier to follow. The whole browsing experience hangs together a lot better after the changes.
Well thought-out site improvements
There was a lot going on, from navigation and data to third-party apps. After a careful review, MAK Digital proposed a plan built around our priorities, not theirs. Our products are presented more clearly now, which makes them easier to explain to customers. It felt like a true collaboration from start to finish.
Real improvements for our staff
They were thoughtful about preserving what already worked in our system. Working together was productive, and we left with a clear direction.
Clear priorities, solid execution
Our marketing team had lots of ideas but not the technical resources to make them happen. Their recommendations came after they'd mapped out how our customers really use the store. Our staff isn't constantly fighting the old site structure anymore.
Compliance done right
We needed a proper age gate and checkout verification without scaring customers away. They worked around the limits of our fulfillment partner instead of asking us to switch.
A valuable tech partner
We had a long wish list and needed help separating the must-haves from the nice-to-haves. MAK Digital kept things simple and focused on the most important changes. The end result lines up much better with how we actually work.
A better foundation for growth
We had to improve the shopping experience without disrupting how our team already works. Before recommending anything, they mapped out how our customers actually shop the store. We came out of it with a clear direction and a good working relationship. We were pleased with their professionalism and follow-through.
Helpful from start to finish
Our team wanted to understand which changes would actually help our customers. They explained the why behind every major recommendation and were open to feedback. A handful of problems that were dragging down our daily operations got resolved. They handled our change requests without any pushback.
Helpful from start to finish
Simple merchandising updates were a struggle with our previous setup. Rather than patching things over again, they dug in and solved the underlying problem. We now have a solid, practical base for ongoing SEO work. They kept the process manageable.
Great partner for a firearms store
We'd lost two payment processors and needed a platform setup that would hold up long term. They understood the compliance side of our business and didn't treat it as an afterthought. I'd work with them again.
Communication was excellent
Our site looked outdated, and customers struggled to find the right products. The developers were careful to keep the parts of our system that already worked. The whole browsing experience hangs together a lot better after the changes. We especially appreciated how they handled unexpected complications.
Thorough and professional
The previous agency left us in the dark with hardly any documentation. I appreciated that they were direct about tradeoffs and never pushed unnecessary features. Our staff isn't constantly fighting the old site structure anymore. Great attention to detail.
Real improvements for our staff
We were done with temporary fixes and needed a more sustainable storefront. They fixed the actual cause of our issues rather than layering on another workaround. Our staff gets to put their time into customers rather than site workarounds. We always knew where things stood.
Strong eCommerce know-how
We needed to rework a confusing category structure so shopping felt natural. Instead of another band-aid fix, they went after the root of the problem. Our team now has a much clearer process for managing content online. They stayed focused on our actual business needs, which was refreshing.
Great guidance throughout
We had no shortage of marketing ideas, just no technical capacity to execute them. Each big recommendation came with a clear explanation, and they welcomed our input. A handful of problems that were dragging down our daily operations got resolved. You can tell they know eCommerce well.
Very professional and thorough
Our site is at the heart of our sales, so details were important. They went after the real problem instead of adding one more temporary fix to the pile. It's simpler to navigate now and feels a lot more like us. They were approachable and down to earth.
Our smoothest redesign yet
We wanted real improvements without the project ballooning in complexity. They were upfront about the pros and cons and didn't push add-ons we had no use for. We came out with a cleaner website and a simpler workflow. They made the whole process easier to manage.
Great partner for a firearms store
Finding an agency willing to work with a firearms retailer was harder than it should have been. They set up FFL dealer selection at checkout so customers can pick a transfer location without calling us.
Valuable technical partner
Our website was showing its age, and customers couldn't easily find products. They balanced design with our day-to-day operations and technical constraints. Managing our online content is much smoother now. I'd be glad to work with them again.
Communication was excellent
The old site felt dated, and people had a hard time finding what they needed. They balanced design with our day-to-day operations and technical constraints. We can now see more clearly what on the site needs attention.
They made DTC sales manageable
Our old site couldn't tell customers which states we could actually ship to. They connected our wine club memberships to the store so renewals and shipments run on their own. They set up age verification that's compliant but doesn't feel clunky. I'd work with them again.
They made DTC sales manageable
Our old site couldn't tell customers which states we could actually ship to. They connected our wine club memberships to the store so renewals and shipments run on their own. They worked around the limits of our fulfillment partner instead of asking us to switch. They were upfront about what was and wasn't possible.
Great guidance throughout
Our team needed clarity on which updates would actually benefit customers. They fixed the actual cause of our issues rather than layering on another workaround. The new product pages make it much easier to explain what we sell. Being able to explain complex topics in simple terms was a big plus.
Focused and well executed
Every recommendation considered design, how we actually operate, and what was technically doable. We discovered a number of opportunities we hadn't considered before. Collaborative from day one to the end.
A practical partner for our store
Content and merchandising were hard for us to control. They grasped our goals early, which made every conversation more productive, and the redesign works consistently on both desktop and mobile. They paid close attention to the details.
Detail-oriented and responsive team
We'd been putting off a rebuild because our catalog and integrations were so complicated. I appreciated that they were direct about tradeoffs and never pushed unnecessary features. Our products are presented more clearly now, which makes them easier to explain to customers. From kickoff to launch, it felt like we were working together.
A more manageable store
Our setup was slowing down basic merchandising changes. They were upfront about the pros and cons and didn't push add-ons we had no use for. The storefront is better organized now, and our staff has a much easier time keeping it up.
Finally, an agency that listened
We struggled to find a team that would actually listen before recommending solutions. The developers were careful to keep the parts of our system that already worked. The process surfaced a few opportunities we hadn't even thought about. Any time we asked for changes, they were receptive.
Easy to work with and knowledgeable
Our wish list was long, and we needed someone to tell us what was essential. They noticed a lot of small things we'd missed in our navigation and product data. We now have a solid, practical base for ongoing SEO work. Very professional, and they followed through on everything.
A team that listens
We had to improve the shopping experience without disrupting how our team already works. Whenever we asked something, we got a clear next step. Browsing the site feels much more consistent now. Good communication made a complicated project much less stressful.
A down-to-earth partner for our ecommerce site
We wanted real improvements without the project ballooning in complexity. They explained their thinking on every major decision and were open to pushback. With the updated product presentation, it's simpler for us to show customers what we offer. We feel much more confident about what comes next.
Practical help for our online store
Our biggest challenge was finding a team that would listen before pushing technology on us. They were honest about the tradeoffs and never tried to upsell us on features we didn't need. They helped us spot several opportunities we'd overlooked. It helped to have one team thinking about design and development together.
A valuable tech partner
We needed the site to feel more on-brand and be easier to use on phones. MAK Digital mixed creative thinking with real development know-how. They cleared up a lot of confusion about who owned what and what was technically required. They built with the long term in mind, which we appreciated.
Great partner for our winery
Selling wine and spirits online means dealing with different shipping rules in almost every state. They set up age verification that's compliant but doesn't feel clunky. They were upfront about what was and wasn't possible.
They know eCommerce
Our site is at the heart of our sales, so details were important. MAK Digital brought creative ideas along with solid, practical development experience. Working with them pointed out some opportunities that weren't on our radar. Their professionalism and follow-through were excellent.
A better foundation for growth
Our site looked outdated, and customers struggled to find the right products. We got a clear split between quick wins and things to phase in later. Working with them pointed out some opportunities that weren't on our radar.
Finally, an agency that listened
The old store was fragile, and small edits often created new problems. They showed a lot of patience as we fine-tuned content, layouts, and features. Planning site changes around our marketing calendar is simpler now.
They actually listened
Our biggest challenge was finding a team that would listen before pushing technology on us. Their recommendations came after they'd mapped out how our customers really use the store. It gave us a realistic starting point for continuing SEO improvements.
Organized development process
Our biggest challenge was finding a team that would listen before pushing technology on us. They documented every decision and made sure our team stayed involved. Browsing the site feels much more consistent now, and it felt like a true collaboration from start to finish.
They understood our business
We inherited very little documentation or clarity from our previous agency. They were clear about what the work involved before getting started. The site is cleaner, and our workflow is more manageable. Communication was consistent the whole way through.
Much easier storefront to manage
We had to improve the shopping experience without disrupting how our team already works. They worked through our requirements with us rather than forcing us into a cookie-cutter template. A lot of the confusion around roles and technical requirements went away once they got involved. We always knew where things stood.
A down-to-earth partner for our ecommerce site
We weren't sure how switching platforms would affect our organic search traffic. They documented every decision and made sure our team stayed involved. We discovered a number of opportunities we hadn't considered before.
Worked well with our team
Our marketing folks had ideas but lacked the development resources to execute. The developers were careful to keep the parts of our system that already worked. Several bottlenecks in our everyday operations were cleared up. Their professionalism and follow-through were excellent.
Redesign without the headaches
Each big recommendation came with a clear explanation, and they welcomed our input. Their changes made the browsing experience feel far more unified. They kept the process manageable.
Focused and well executed
Our goal was a practical upgrade, not a massive, complicated project. They asked good questions, flagged dependencies, and explained our options in plain English. We ended up with a more organized storefront that our staff can maintain easily.
A smooth redesign
Their recommendations came after they'd mapped out how our customers really use the store. The process surfaced a few opportunities we hadn't even thought about.
Our customers noticed the difference
They walked us through their reasoning and genuinely listened to our feedback. It's easier to see what parts of the site need attention now.
Solutions that actually made sense
We struggled to find a team that would actually listen before recommending solutions. They asked smart questions, mapped out dependencies, and explained everything in plain language. They helped us spot several opportunities we'd overlooked. Very professional, and they followed through on everything.
Our store finally fits our products
We had to sort out which products could ship where, and our site didn't help. They helped us set up a payment arrangement that works for our product category. They didn't overcomplicate anything.
Our customers noticed the difference
We needed the site to feel more on-brand and be easier to use on phones. Their suggestions struck a good balance between design, operations, and feasibility. Cleaner site, more manageable workflow.
Sensible solutions
The MAK Digital team brought fresh ideas and the development experience to back them up. The new product pages make it much easier to explain what we sell.
Organized development process
MAK Digital mixed creative thinking with real development know-how. We can make improvements now without undoing earlier work, which is a big relief.
Redesign without the headaches
We needed someone to sort through our wish list and separate essentials from extras. They laid out the scope clearly before making any changes. The process surfaced a few opportunities we hadn't even thought about. Their attention to detail really stood out.
Clear priorities, solid execution
It was hard to find an agency that would listen first and recommend tech second. Very methodical team. They took some complicated subjects and made them easy for us to understand. We now have a clearer site structure and a better foundation to build on. They didn't overcomplicate things, which we appreciated.
Good collaboration all around
Marketing had plenty of ideas, but we didn't have the technical help to carry them out. They looked closely at how people use our site first, and only then made recommendations. Our products are presented more clearly now, which makes them easier to explain to customers. I'd be glad to work with them again.
Finally a solid foundation
There was a lot going on, from navigation and data to third-party apps. They looked closely at how people use our site first, and only then made recommendations. They cleared up a lot of confusion about who owned what and what was technically required.
Improved customer experience
We wanted to improve the site without turning it into an overly complex project. They caught details we'd missed, especially in our navigation and product info. They brought the structure and follow-through our project needed. I'd recommend them to anyone with similar eCommerce needs.
Great guidance throughout
We had to replace a messy category setup and make the store easier to shop. They were honest about the tradeoffs and never tried to upsell us on features we didn't need. We're now comfortable making changes without worrying we'll break something that already works.
Finally an agency that gets firearms retail
We needed a store that could handle FFL transfers at checkout without confusing customers. They set up FFL dealer selection at checkout so customers can pick a transfer location without calling us. They added state-based shipping rules so restricted items are blocked before the order is placed. I'd work with them again.
Great work on our cigar shop
We needed age verification at checkout that would hold up, not just a pop-up. They set up proper age verification at checkout without slowing customers down. The project felt collaborative from start to finish.
Responsive and detail oriented
Our conversations were productive because they understood what we were trying to accomplish. Our content workflow is a lot better than it used to be.
Thorough and professional
Our goal was a practical upgrade, not a massive, complicated project. Whenever we asked something, we got a clear next step. It gave us a realistic starting point for continuing SEO improvements.
Thoughtful improvements
Our big question was how migrating platforms would impact our SEO. We changed our minds a few times on content and layouts, and they were patient throughout. The site feels more cohesive to shop now.
A better foundation for growth
MAK Digital took a careful look at our issues and came back with a plan that fit our priorities. Our team feels much more confident making changes on our own now. It helped to have one team thinking about design and development together.
A much stronger foundation
We were worried about how a platform migration would affect our search rankings, and they were clear about what the work involved before getting started. A lot of the confusion around roles and technical requirements went away once they got involved. The whole project felt collaborative.
A technical partner we value
Instead of another band-aid fix, they went after the root of the problem. Our team now has a much clearer process for managing content online. I'd happily work with them again.
A well-organized approach
They fixed the actual cause of our issues rather than layering on another workaround. Cleaner site, more manageable workflow.
Practical help for our online store
They worked through everything step by step and broke down the tricky topics so we could follow along. The site feels more cohesive to shop now.
A partner who gets tobacco retail
Our cigar catalog had hundreds of SKUs and no good way to browse by size, wrapper, or origin. They understood the compliance requirements and planned around them from the start. Communication was clear the whole way through.
A down-to-earth partner for our ecommerce site
We had to replace a messy category setup and make the store easier to shop. The MAK Digital team brought fresh ideas and the development experience to back them up. We have much better visibility into what needs work. They kept the process manageable.
Knowledgeable and easy to work with!
They asked good questions, flagged dependencies, and explained our options in plain English. A lot of the confusion around roles and technical requirements went away once they got involved. It was obvious they know eCommerce inside and out.
They got what our business needed
Since the site is central to how we sell, we cared about every detail. They spent time understanding how customers move through our store before suggesting changes. Browsing the site feels much more consistent now. Their explanations of the complicated stuff were especially helpful.
Much easier storefront to manage
Our old store was hard to update, and even small changes tended to break something else. Their recommendations weighed design, daily operations, and what was technically realistic. They solved a number of issues that had been slowing us down every single day. They paid close attention to the details.
Good priorities and strong execution
We'd added products much faster than our website could keep up. Rather than patching things over again, they dug in and solved the underlying problem. The team made responsibilities and technical requirements much clearer for everyone involved.
A well-organized approach
The old store was fragile, and small edits often created new problems. MAK Digital dug into the problems and laid out a plan that actually lined up with our priorities. The site is now a practical foundation for our ongoing SEO efforts. Nice to see a team that doesn't overcomplicate things.
Practical help for our online store
Our product line had outgrown our website. MAK Digital brought creative ideas along with solid, practical development experience. The site is cleaner, and our workflow is more manageable. They were open to adjustments whenever we asked.
A smooth redesign
We'd added products much faster than our website could keep up. MAK Digital helped us cut the project down to what really mattered. They cleared up a lot of confusion about who owned what and what was technically required. Having design and development handled by one team really helped.
Strong eCommerce know-how
They worked closely with our team and were flexible when business requirements changed. We now have a solid, practical base for ongoing SEO work.
Improved customer experience
The hard part was finding people who'd listen before jumping to technology. Instead of another band-aid fix, they went after the root of the problem. Their changes made the browsing experience feel far more unified. We always knew where things stood.
A better foundation for growth
We needed someone who got the business side of ecommerce, not just the development. MAK Digital took a careful look at our issues and came back with a plan that fit our priorities. We have a far better process for handling our site content. They paid close attention to the details.
They know eCommerce
Our old store was hard to update, and even small changes tended to break something else. Before recommending anything, they mapped out how our customers actually shop the store. A handful of problems that were dragging down our daily operations got resolved.
Strong eCommerce know-how
We needed someone to sort through our wish list and separate essentials from extras. They documented every decision and made sure our team stayed involved. Less time on workarounds means more time for our customers. They clearly understand the details of eCommerce.
A well-organized approach
We'd added products much faster than our website could keep up. Their team spotted issues we hadn't noticed, mostly around navigation and product information. Our new setup matches the way our business actually runs.
Improved customer experience
Our prior agency didn't leave much documentation, so we were working blind. Their recommendations weighed design, daily operations, and what was technically realistic. The finished store is cleaner, more organized, and far easier for our team to maintain. It was nice to have a team that cared about our business, not just the tech.
Knowledgeable and easy to work with!
Our wish list was long, and we needed someone to tell us what was essential. They worked well with our staff and adapted when our business needs shifted. We discovered a number of opportunities we hadn't considered before.
Compliance handled well
Selling tobacco online comes with strict age verification and shipping requirements. They helped us set up a payment arrangement that works for our product category. They set up proper age verification at checkout without slowing customers down.
Great work on our cigar shop
We had to sort out which products could ship where, and our site didn't help. They understood the compliance requirements and planned around them from the start. They set up proper age verification at checkout without slowing customers down. Very professional team.
Communication was excellent
We inherited very little documentation or clarity from our previous agency. They worked closely with our team and were flexible when business requirements changed. Our products are presented more clearly now, which makes them easier to explain to customers. It was nice to have a team that cared about our business, not just the tech.
Clear communication the whole way
Updating the old store was a headache. Every small change seemed to cause a new problem. They went after the real problem instead of adding one more temporary fix to the pile. We spend a lot less time working around the way the old site was set up. I'd be glad to work with them again.
A much stronger foundation
We inherited very little documentation or clarity from our previous agency. MAK Digital simplified the project and kept us focused on the changes that mattered most. A productive partnership that gave us a clear path forward. The planning alone was worth it.
Finally, an agency that listened
Our goals were better brand consistency and a stronger mobile experience. They picked up on things we'd overlooked, particularly in navigation and product details. We ended up with a cleaner site and a workflow that's much easier to manage. I'd be glad to work with them again.
Great guidance throughout
We got a clear split between quick wins and things to phase in later. It's much easier to line up website work with our marketing calendar.
Useful improvements for our team
Internally, we weren't sure which changes would really help customers. When our requirements changed midway, they adjusted the plan without any fuss. Several bottlenecks in our everyday operations were cleared up. They clearly cared about how maintainable the site would be down the road.
A team that listens
We were looking for people who understood retail, not just programming. I appreciated that they were direct about tradeoffs and never pushed unnecessary features. We ended up with a cleaner structure and a stronger base for what comes next. It was refreshing to work with a team focused on what our business actually needs.
Detail-oriented and responsive team
Our prior agency didn't leave much documentation, so we were working blind. I appreciated that decisions were written down and our team was always included. The project finally had someone keeping it organized and following through. It helped to have one team thinking about design and development together.
Useful improvements for our team
We were after a more on-brand site that was easier to use on mobile. They didn't just drop us into a standard template. They worked through what we actually needed. Our team now has a much clearer process for managing content online. We feel much more confident about what comes next.
Sensible solutions
We needed a cleaner shopping experience without losing the workflows we depend on. When our requirements changed midway, they adjusted the plan without any fuss. Our project finally got the structure and follow-through it had been missing. Very professional, and they followed through on everything.
Finally, an agency that listened
We needed someone to sort through our wish list and separate essentials from extras. Each big recommendation came with a clear explanation, and they welcomed our input. We ended up with a cleaner structure and a stronger base for what comes next. We'd gladly recommend them for eCommerce work like this.
Our store finally fits our products
Payment processing has always been a headache for tobacco retailers like us. Shipping rules by state are enforced before an order is placed, which saves us a lot of cleanup. I'd work with them again.
A technical partner we value
Our website was showing its age, and customers couldn't easily find products. Their developers took care not to break the pieces that were already working. Our team feels much more confident making changes on our own now. Highly recommend for eCommerce projects like ours.
Great work on our cigar shop
Our cigar catalog had hundreds of SKUs and no good way to browse by size, wrapper, or origin. Customers can now filter cigars by wrapper, strength, size, and country of origin. I'd work with them again.
Improved customer experience
Our old setup made routine merchandising updates harder than they should have been. They worked through everything step by step and broke down the tricky topics so we could follow along. The new product pages make it much easier to explain what we sell.
Our online sales finally work
Our wine club subscriptions were being managed in spreadsheets alongside the website. Product pages now show tasting notes, pairings, and availability in a way customers actually read. They didn't overcomplicate anything.
Responsive and detail oriented
The goal was a cleaner shopping experience while keeping the workflows we already relied on. The dev team kept the working parts of our setup intact instead of starting from scratch. The team made responsibilities and technical requirements much clearer for everyone involved.
Thoughtful work on our website
Great collaboration with our staff, and they adapted quickly when our needs changed. Coordinating site updates with marketing campaigns is easier now. They kept the process manageable.
They got what our business needed
Our categories were confusing customers, and we wanted a more intuitive shopping experience. They worked well with our staff and adapted when our business needs shifted. Our team feels much more confident making changes on our own now. It helped to have one team thinking about design and development together.
Great guidance throughout
Our website was showing its age, and customers couldn't easily find products. I appreciated that decisions were written down and our team was always included. The end result lines up much better with how we actually work.
Communication was excellent
Our project had a lot of moving parts: navigation, data, and several third-party apps. They tackled the project in a logical order and explained the harder parts in a way that made sense to us. Our team now has a much clearer process for managing content online.
Working with this team has been an absolute pleasure! Their dedication to creating successful e-commerce stores is unmatched. We collaborated seamlessly, and their expertise helped us achieve outstanding results. Our online store has seen tremendous growth and success thanks to their guidance and support. Highly recommended!
If I could give 6 stars I would! I have worked with Mary and MAK Digital for many years now. They have performed the Affirm Financing integration on our company website as well as many other custom coding work through the years. Pricing is fair for the level of expertise they provide and they always come through with the project quoted and timelines promised.
If you're a BigCommerce user, hitting up MAKDigital is a smart move. It's a hive of skilled web designers and coders. Rest assured, they'll deliver what you're looking for.
Working with Marina is a treat, and the team's moving forward at a good clip. It's a total sigh of relief to partner up with your squad, especially after that hiccup we had with the last developer.
They always knocked it out of the park, exceeding our expectations time and again! It was a total blast working with everyone on the MAK team.
MAK is literally my go-to developer for Volusion and BigCommerce. I have used Mary many times and will continue to do so. I have not found a more reliable and knowledgeable person to handle all of our technical issues with both platforms. I made the mistake of going with a company that I thought was bigger and better. I ended up having to hire MAK to fix all of their mistakes that would have cost me hundreds of thousands in lost sales. It's important to have a full understanding of the database structures and business rules of each platform. MAK really understands the fine details behind these platforms. MAK has truly earned my trust for life.
Launching and managing an e-commerce store can be daunting, but this team made it simple and stress-free. Their comprehensive approach, from website design to marketing strategies, ensured a seamless and engaging customer experience. Our store's performance surpassed our wildest expectations, thanks to their expertise and dedication. Working with them was truly a game-changer for our business.
Trust is essential when choosing a team to work with, and this team exceeded our expectations. Their transparency, professionalism, and unwavering commitment to our goals fostered a partnership built on trust. Together, we achieved incredible results, including a significant increase in revenue and a loyal customer base. Their expertise and support continue to propel our business forward.
From the initial consultation to the final launch, this team was a game-changer for our e-commerce venture. They provided invaluable insights and strategic guidance that elevated our store to new heights. Their attention to detail and innovative approach transformed our online presence, attracting a wider audience and driving conversions. Our business has never been stronger.
I have worked with Mak Digital Design a few times. We have done a custom wish list on our website along with many other custom features to allow better navigation. Communications have been excellent and pricing for our projects very reasonable. Thank you for the great service.
I had a great experience working with the team at MAKdigitaldesign. Will definitely come back for future projects. Our BigCommerce store looks great, and everything was done in a timely and orderly fashion.
I've been trying out various website and marketing firms since 2008, and let me tell you, MAKDigital not only takes the cake for professionalism but they're also the most hands-on crew I've ever collaborated with.
The MakDigital crew whipped up a gorgeous website for me, and they went the extra mile! The bespoke site they churned out knocked my socks off and exceeded all my expectations.
Marina really tuned into our wishlist and crafted a plan that nailed all our requirements. Her communication throughout the entire process was just top-notch. I'd totally vouch for them and plan on sticking with them for my future marketing adventures!
The MAK squad whipped up an absolutely stunning website for me and totally outdid themselves! The tailor-made site ended up far exceeding my wildest dreams. They wrapped it up right on schedule, it's completely mobile-friendly, and my visitor stats are skyrocketing.
Teaming up with MAK is a total thrill! We're over the moon with our brand-new website. Alexis was all ears for our needs and hatched a plan that checked all our boxes. Her communication skills throughout the whole process were simply top-notch.
Teaming up with Rosanne and the incredible crew at MAK is a downright blast! I've collaborated with them on numerous projects and just can't get enough. What I've discovered is that MAK is brimming with sharp, imaginative designers and tech wizards who really tune into your needs and outdo themselves in meeting, even surpassing, your expectations.
Mary is the person you need to know and work with if you have a Volusion site. She is incredibly knowledgeable about all things Volusion and we couldn't have set up our store the way we wanted to without her, and it looks great! Thank you Mary and Mak Digital.
We wanted to redesign our Volusion store and I am glad to say that we found Mak Digital Design. Mary has been very helpful right from the beginning. She was patient enough to listen and understand our requirements in detail. The project was completed in time and Mak designed our website exactly the way we wanted it to be.
Mak Digital is the real deal! I have been in online retail since roughly 2005 and have worked with dozens of IT professionals. Not until meeting Mary and Mak Digital was I able to stop the carousel of developers. Our store DormCo.com has been under Mak's care since fall of 2014 and Byourbed.com was a customized store that was launched by Mak in 2016.
Mary and the MAK team had a clear vision for our website on the initial consultation, also transparent pricing. After committing to the project, there was great collaboration on both design and function. Very pleased with the end product!
I really enjoyed working with them to build my company's new website. Very responsive and professional. We were extremely happy with the results.
We did a major upgrade to our ecommerce site and are extremely happy with the results. We got excellent advice and customer support before, during and after the project.
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Our aim? To become BFFs with our clients and team up for the long haul. We are here to cheer on your growth and make sure your online presence always matches your ever-changing needs. Want to see the work behind the words? Browse our case studies and awards, or tell us about your project.
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