We help you sell moreRequest a Free QuoteBigCommerce data migration for stores that cannot afford to lose an order, a customer, or a ranking. Our developers move your products, customers, full order history, reviews, content, and URLs into BigCommerce by API, check every total against your old store, and re-sync right before launch so nothing placed in the meantime is left behind.
15
Fifteen years of building, migrating, and growing online stores for B2B and B2C brands.
30+
SEO, AI search, paid media, design, and development experts under one roof.
USA
A US-based core team you talk to directly, backed by vetted specialists worldwide.
4.9
Average score across 650+ verified client reviews.
BigCommerce data migration services
BigCommerce accepts some data by CSV and some only through its API, and every source platform shapes data its own way. Our developers write the migration scripts for your store rather than pushing it through a one-size importer, and they inspect the data first, so problems are fixed before the move instead of after it. The work is done by the same team behind our BigCommerce development and BigCommerce API projects.
Every entity in your current store counted and every field given a BigCommerce home before anything moves: product types, options and modifiers, custom fields, categories, brands, customer groups, price lists, order statuses, and the URLs that rank. You review the map and approve it.
Products, SKUs, prices, inventory, weights, images, videos, categories, and brands moved through the Catalog API at full resolution. Variants are rebuilt within BigCommerce's 250 values per option and 600 SKUs per product, and anything larger is restructured with you first.
Accounts, addresses, phone numbers, customer groups, tax exemptions, and store credit imported and linked to their orders. Passwords cannot move between platforms, so we write and schedule the reset email that brings returning customers back in.
BigCommerce imports orders only by API. We create every historical order with its line items, taxes, shipping, totals, and status, flagged as migrated so the history never counts toward the sales total that sets your plan and never pulls stock.
Product reviews with ratings and dates, blog posts with authors and tags, content pages, and the images inside them, with internal links rewritten to the new URLs.
Data that has no standard home rebuilt rather than dropped: custom fields, retail and B2B price lists, customer group pricing, subscriptions, gift certificate balances, and coupons, with renamed values where the platforms disagree so your team still recognizes everything.
Titles, descriptions, and alt text carried with each item, and every indexed URL (products, categories, pages, posts, and images) mapped one to one and loaded through the Redirects API with targets that follow the item even if its URL changes later.
Merging two stores, splitting one, starting a new store for a rebrand, or consolidating stores into one Multi-Storefront catalog. BigCommerce has no store copy, so we move the data between stores by API with the same checks.
Catalogs kept in spreadsheets, an ERP, or a PIM cleaned, deduplicated, and loaded into BigCommerce, with an ongoing sync when the source stays your record of truth. See BigCommerce support for feeds after launch.
BigCommerce's free Data Migration app moves a simple store well, and we will tell you if yours is one. Here is how the three ways to migrate data to BigCommerce compare, so you can pick the one that fits.
| What you need | BigCommerce Data Migration AppFree | Self-Serve Migration ToolPriced per record | Full serviceManaged by MAK DigitalFixed quote |
|---|---|---|---|
| Scope | |||
| How much data | Up to 500,000 records | Set by the package you buy | No limit |
| Where it comes from | Shopify, Magento, WooCommerce, Volusion, ZenCart | 85 to 140+ carts, CSV, XML, database dumps | Any cart, spreadsheet, ERP, PIM, or BigCommerce store |
| Products, customers, and orders | Included | Included | Included |
| Reviews, blog posts, gift certificates | Not covered | Varies by tool and source | Included |
| Accuracy | |||
| Data cleaned and restructured first | Not included | Paid custom mapping | Included |
| Custom fields, B2B pricing, subscriptions rebuilt | Not included | Paid custom mapping | Included |
| Checking the result | Error report after import | Free demo migration | Test migration, totals reconciled, records checked |
| Final sync before launch | Plan it yourself | Recent data add-on | Included |
| Launch | |||
| 301 redirects | For migrated products | Optional add-on | Every indexed URL |
| Password reset campaign | Not included | Not included | Included |
| Storefront, apps, and integrations | Not included | Not included | Included |
| Search Console watched after launch | Not included | Not included | Included |
| Best for | A simple store from a supported cart | A tidy catalog and a team with time | Complex data, B2B, custom logic, or a store that ranks |
Before you migrate data to BigCommerce
Every migration meets an unexpected issue, because no two stores keep their data the same way. These six are the predictable ones, and each is cheap to plan for and expensive to discover after launch.
The control panel exports orders to CSV but cannot import them. A plan built on spreadsheets leaves your order history, lifetime value, and support record behind.
BigCommerce sets plans by trailing twelve-month sales. Historical orders imported without the migration flag count toward that total and can move you up a tier on day one.
No platform releases password hashes BigCommerce can use. A well-timed reset email and a clear login message keep returning customers buying.
250 values per option and 600 SKUs per product. Larger configurable products are split or rebuilt with modifiers before import, never cut short by a tool.
Trial stores cannot import 301 redirects. Upgrade late and launch day opens with broken URLs, so the upgrade goes into the schedule.
A tool that says it finished has not reconciled anything. Product, variant, customer, order, and revenue totals have to match between the two stores, and records have to be opened and read.
On every BigCommerce data migration
Whatever the source and however large the catalog, these hold on every BigCommerce data migration we run:
Each route has its own page covering that platform's data quirks, from Shopify's three options to Magento's attribute sets. The free audit drafts a task list for your store in a couple of minutes.
The data moves in the background while your new store is designed and built, then syncs again right before launch, so the store you open has today's orders and not last month's. Most data migrations take two to six weeks; a full replatforming takes longer.
Every entity counted, every field mapped, the problem records found (oversized products, duplicate customers, orphaned orders), and a fixed price. Start with the free audit.
An initial transfer to a separate workspace, where duplicate, obsolete, and malformed records are cleaned and renamed values are agreed with you.
A full import into a staging store, totals reconciled, records opened and compared, and the scripts corrected wherever the data surprised us.
The migrated data checked where shoppers see it: product pages, filters, accounts, order history, and redirects, page by page against your current store.
A final sync of everything that changed since the test, the domain switched at a quiet hour with the redirects already live, and the password reset email sent.
Daily checks of orders, logins, crawl errors, and rankings, Search Console watched for weeks, and support afterward if you want it.
Stores that came to BigCommerce with us and kept their customers, their order history, and their rankings.
ANSGear
ANSGear
★★★★★
“I've been trying out various website and marketing firms since 2008, and let me tell you, MAKDigital not only takes the cake for professionalism but they're also the most hands-on crew I've ever collaborated with.”
Marc Frankel
CEO, Longislandwatch.com
★★★★★
“The MakDigital crew whipped up a gorgeous website for me, and they went the extra mile! The bespoke site they churned out knocked my socks off and exceeded all my expectations.”
John
Pool & Hot Tub Depot
★★★★★
“Working with this team has been an absolute pleasure! Their dedication to creating successful e-commerce stores is unmatched. We collaborated seamlessly, and their expertise helped us achieve outstanding results. Our online store has seen tremendous growth and success thanks to their guidance and support. Highly recommended!”
Send us your store URL. We will count your records, flag the ones that need restructuring, and tell you honestly whether to use the app or hire us, with a fixed price if it is us.
The free app, tools, orders, customers, passwords, plans, redirects, timing, and cost.
Moving your store's data into BigCommerce from another platform, a spreadsheet, an ERP, or another BigCommerce store: products and variants, customers, order history, reviews, content, gift certificates, and the redirects that keep your rankings. It is the data part of a replatforming, and it can also run on its own when the storefront is handled separately.
For many simple stores, yes. It moves up to 500,000 product, customer, and order records from Shopify, Magento, WooCommerce, Volusion, or ZenCart, and creates redirects for the products it moves. It is not built for data that needs cleaning or restructuring, custom fields and B2B pricing, reviews and blog content, redirects for every URL, or a re-sync at launch. Our free audit tells you which side of that line your store is on.
Those tools move standard data from a long list of platforms quickly and offer a free demo, and they suit a tidy catalog and a team with time to check the result. Data that needs restructuring, custom logic, B2B pricing, or full redirect coverage is where a managed migration pays for itself.
Products with variants, images, categories, brands, custom fields, and inventory; customers with addresses, groups, and store credit; full order history; product reviews; blog posts and pages; gift certificate balances; coupons; price lists; and SEO data with 301 redirects. Customer passwords are the one thing no platform can hand over.
No. BigCommerce exports orders to CSV but imports them only through its API, which is how we create your historical orders with line items, totals, and customer links intact.
Not when they are imported correctly. BigCommerce sets plans by trailing twelve-month sales, and orders created with its migration flag are excluded from that total and do not deduct stock. We flag every historical order that way.
No. Other platforms do not release password hashes in a form BigCommerce can use. Accounts, addresses, and order history move; customers set a new password once, and we write and schedule the reset email so it goes smoothly.
Not with the redirects done properly. Every indexed URL is mapped to its new address and loaded as a 301 before the domain switches, titles and descriptions move with each item, and we watch Search Console for weeks afterward. Your store needs a paid BigCommerce plan by then, because trial stores cannot import redirects.
Yes. Merging stores, splitting one, moving to a new store for a rebrand, or consolidating several stores into one Multi-Storefront catalog. BigCommerce has no built-in store copy, so we move the data by API with the same checks as any other migration.
No. Your current store keeps taking orders while the data moves in the background. Right before launch we re-sync everything that changed, and the domain switches at a quiet hour with the redirects already live.
Most take two to six weeks, depending on how many records you have, how clean they are, and how many kinds of data move. A full replatforming with a new storefront and integrations takes longer, and the data runs in parallel with that work.
The free app costs nothing, self-serve tools charge by the records you move, and a managed migration is quoted on your record counts, data quality, and custom data. Ours is a fixed price after the audit, and some BigCommerce migrations qualify for our free migration offer.
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