MAKDesign


MakDigital image
MakDigital image
MakDigital image

B2B Support Services from Proven Specialists

Keep Your B2B Store Performing at Its Best

At MAKDigital, our B2B support keeps your online store secure, current, and fast. Whether you need troubleshooting, custom feature development, or routine maintenance, our experts provide ongoing help that maintains uptime, improves performance, and delivers a smooth shopping experience.

B2B Platform Maintenance and Updates

Keep your store current with the latest B2B releases, security patches, and feature enhancements to ensure strong security and smooth performance.

B2B Custom Feature Enhancements

Extend your store’s capabilities with expert support for new B2B features, plugins, and integrations that improve functionality and elevate the user experience.

B2B Performance Monitoring and Optimization

Continuously track your B2B site’s health and fine tune caching, code, and assets to improve load times, stability, and user engagement.

Time and Budget Efficiency

Outsource your B2B helpdesk to our experts so your team can focus on growth while we manage daily support. Our maintenance specialists prevent costly errors, protect revenue, and keep your site stable and secure, giving you peace of mind.

B2B Troubleshooting and Bug Fixes

Our experts resolve B2B website problems fast, from broken layouts and scripts to plugin errors and loading delays. We get to the root of the issue, apply fixes that last, and confirm site performance with testing for smooth operation.

Graphic Design

We create a polished visual identity for your B2B store that attracts attention, matches your brand style, and helps customers stay connected from start to finish.

B2B Website and Theme Updates

Our developers update your B2B site with the newest releases and security fixes. These updates keep your store protected, create a smooth user experience, and align with your digital marketing goals.

B2B API Development

We create B2B APIs tailored to your business, linking your site with outside platforms and services. From custom features to reliable integrations, we help all parts of your technology work in sync.

Outgoing B2B SEO

Our outgoing B2B SEO services at MAK Digital focus on digital PR, trusted link earning, and outreach to publishers. This approach helps improve rankings, increase referral traffic, and build brand trust.

B2B Consulting

With B2B consulting, our experts guide you toward growth by reviewing your business needs. We support areas such as digital marketing, web design & development, and store migration, or a combination of these services.

Custom B2B Integrations

We design integrations for your B2B website that connect your systems and apps without issues. From setup to testing, we make sure every tool works together the way it should.

B2B Website Speed Optimization

Don’t let a slow website push customers away. We improve your B2B store with faster load times, optimized code, and stronger caching. A quicker site means a stronger user experience and more opportunities to convert visitors into buyers.

B2B Website Audit

An B2B website audit reviews your store’s performance, user experience, SEO, analytics, and security to find what holds back sales. We check speed, mobile experience, navigation, product pages, checkout flow, and tracking setup. You’ll receive a clear action plan that highlights quick improvements and long-term opportunities for growth.

Why Choose MakDigital for Your B2B Support?

Dedicated Account Managers

Every eCommerce business in B2B deserves personal attention. That’s why we assign a dedicated account manager to manage your digital growth. They’re hands-on, in sync with your team, and fully committed to helping you grow within the B2B market.

Timely Delivery

In B2B ’s fast-paced market, timing matters. We deliver every project on schedule—no excuses. From kickoff to final handoff, you can count on MAK to meet deadlines and keep your eCommerce business moving forward without delay.

Honesty and Integrity

Our reputation in B2B is built on integrity. We don’t oversell, overpromise, or hide behind jargon. From the first strategy call to campaign delivery, we give businesses the straight truth—and that’s what keeps clients coming back.

Remarkable Results

We’ve helped B2B businesses go from invisible to unstoppable. Our team focuses on data-backed strategies that produce results you can track—and success you can scale—in the B2B market.

Innovative Approach

Your market in B2B is changing. We build strategies that change with it. At MAK, innovation isn’t just a buzzword—it’s how we help businesses future-proof their digital presence.

Data-Driven Strategies

We don’t guess—we use data to drive every decision. Our strategies in B2B are backed by real numbers, user behavior, and performance insights, so your business grows with purpose, not just hope.

B2B Digital Marketing Experts

We know the B2B market inside and out. As digital marketing experts, we build strategies that speak directly to your audience—and convert them into loyal customers.

Transparent Reporting

Our clients get full visibility into their results. From search traffic reports to lead tracking, our transparent reporting shows exactly what’s working—and where we’re improving—to help your B2B business grow smarter.

Proven Performance

MAK is trusted by businesses across B2B because our results are real. We don’t just build campaigns—we build momentum. Our performance is proven, repeatable, and built for long-term success.

B2B Enterprise Support Services Customized for Your eCommerce Platform

B2B Industry Shopify Support Services

Shopify support services provide consistent care for your store so you can focus on running your business. Services include theme updates, app setup and review, and speed tuning to keep pages quick and reliable. We address accessibility needs and manage SEO housekeeping such as structured data and URL organization. Backups, monitoring, and security patches are included. Our team helps with checkout flow, payments, inventory systems, shipping tools, POS, and tax settings. Major updates are handled in staging with planned releases. You also receive emergency support when issues arise. Documentation, reporting, and training ensure your staff feels confident managing daily tasks.

B2B Industry BigCommerce Support Services

BigCommerce support services keep your store reliable and growth-ready with proactive care. We manage Stencil theme updates, refine Page Builder layouts, and review marketplace apps to ensure they work properly. Performance improvements include Core Web Vitals tuning and user experience updates so customers enjoy a smooth journey. SEO details like structured data and clean URLs are covered. You also get monitoring, theme backups, and help with checkout and payments through the Optimized One Page Checkout. Integrations for inventory, shipping, ERP, and CRM are supported. Larger projects use staging environments with safe release management. Training, reporting, and documentation empower your staff to operate confidently.

B2B Industry WordPress Support Services

WordPress support services keep your site running smoothly while protecting your investment. Our team manages updates for core files, themes, and plugins, making sure nothing slows down your site. We improve speed with caching, database cleanup, and CDN setup while focusing on security through firewalls, malware scans, and uptime monitoring. Automated backups with restore testing provide peace of mind. For WooCommerce, we support checkout, payments, and integrations with shipping, ERP, and CRM tools. Larger changes are staged first and launched with release management to reduce risk. Reporting, training, and documentation give your team control while your site stays optimized for growth.

B2B Industry Magento Support Services

Magento support services keep your ecommerce store reliable, secure, and built for conversions. We handle core and extension updates with Composer, apply important security patches, and improve themes like Hyvä or Luma. Our team fine-tunes Page Builder, strengthens Core Web Vitals, and addresses accessibility and SEO basics with structured data and clean URLs. You benefit from uptime monitoring, backups with restore testing, and cache and index management. We also configure Redis, Varnish, and Elasticsearch for performance, while adding strong web maintenance practices like firewalls and malware scans. From checkout to ERP or CRM integrations, every detail is staged carefully and supported with clear reporting, training, and documentation.

B2B Industry Volusion Support Services

Volusion support services give your business a stable, fast, and secure website. Our team manages theme updates through the File Editor and Theme Editor while refining CSS and JavaScript. We improve navigation, adjust Page Builder, and work on Core Web Vitals. SEO support covers clean URLs, 301 redirects, and enhanced structured data. Uptime monitoring, data backups, and image optimization ensure reliability. For security, we manage SSL, fraud protection, reCAPTCHA, and checkout quality checks. Checkout, shipping, and tax settings are supported along with ERP, CRM, and email integrations through the Volusion API. Larger updates are staged in a sandbox environment with clear reporting and training.

B2B Industry WooCommerce Support Services

WooCommerce support services give your online store the ongoing care it needs to perform and grow. We update WordPress core, plugins, and themes, keeping child themes safe. Our team enhances templates, hooks, and page builders, while tuning Core Web Vitals and accessibility. SEO is improved through structured data, 301 redirects, and clean permalink settings. You’ll benefit from uptime monitoring, offsite backups, WebP image optimization, caching, and database tuning. Security includes firewalls, malware scanning, reCAPTCHA, and two-factor login. We also support checkout, payments, shipping, and tax settings, plus ERP, CRM, and marketplace integrations through WooCommerce REST API. Larger changes are tested in staging before release.

B2B Industry eCommerce Support Services

eCommerce support services keep your site secure, reliable, and built for growth. We handle theme updates, Core Web Vitals improvements, and accessibility checks to keep performance strong. SEO essentials such as structured data, redirects, and clean URLs improve visibility. Ongoing care includes uptime monitoring, backups, caching, and database cleanup, plus image optimization. Security measures like firewalls, malware scans, reCAPTCHA, and multi-factor login keep your site safe. We support payments, shipping, and checkout optimization across leading gateways. API-driven integrations connect ERP, CRM, and marketplaces. Larger changes are tested in staging before going live. Reporting, training, and documentation keep your staff confident and informed.

B2B Industry Case Studies

B2B Support Services FAQ

Below are some frequently asked questions to help you understand our offerings and how we can support your B2B needs.

  • Why does my B2B business need B2B support services?

    B2B website support keeps your store updated, secure, and running smoothly. With regular monitoring, bug fixes, and performance checks, your site stays reliable, which leads to faster pages, easier checkouts, and happier customers.

  • What comes with a B2B support plan?

    Each plan provides uptime monitoring, regular security patches, updates for your platform and plugins, speed optimization, troubleshooting for errors, backups, QA testing, and maintenance for payment, shipping, and CRM integrations.

  • What’s your turnaround time on support tickets?

    Tickets are reviewed on the same day. Emergencies are acted on quickly, while standard tasks are handled according to severity and plan level, with timelines and updates provided along the way.

  • Can your team handle my B2B system?

    Yes. We work directly in your B2B platform and connected ecommerce tools. Your daily operations continue without interruption while we manage updates, fixes, and performance improvements.

  • How does B2B support affect SEO and conversions?

    B2B support improves technical health with speed tuning, stability, and uptime monitoring. These factors boost rankings and create a smoother shopping experience that leads to higher conversion rates.

  • What steps do you take to update my site safely?

    Changes are tested in staging before going live. We rely on version control, QA checklists, and backups. Rollback options are always prepared to prevent data or revenue loss.

  • Do you support third party connections with B2B ?

    Yes. Our team handles integrations with ERPs, CRMs, marketing tools, payment providers, shipping carriers, and analytics to keep your B2B store fully connected and running smoothly.

  • What steps are taken to launch B2B support?

    We start with a review to understand risks and priorities. A support plan is built around your goals. After you give us hosting, admin, and analytics access, our team gets to work.

Scalable B2B Support Built for Growth

With MAK Digital, B2B stores receive eCommerce support that adapts to your needs. We monitor uptime, patch security issues, boost performance, and test checkout flows so your customers enjoy a seamless experience. Integrations are maintained and updated for reliability. Whether you want on demand help or a managed plan, our team delivers transparent communication and measurable results.

MakDigital request a quote for SEO
Start Your Project With Us
We’d love to hear from you

B2BResources

From the B2B Experts