Could Facebook Messenger Be Your Ultimate Customer Support Tool? Facebook has been putting a lot of time and resources into its Messenger application, banking on the fact that eCommerce businesses will do the same. Facebook’s plan is to turn its Messenger app into a one stop customer […]
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6 Ways Your Website is Drive Away Customers Your website has been live for some time now and everything seems to be going great. All your graphics are in place and everything on your site is linked up correctly, but for some reason your bounce rate is […]
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eCommerce is evolving as quickly as the technology that supports it. This means there will always be something new on the horizon, new gadgets, new strategies, new ways to attract and retain potential customers. With the end of the year fast approaching, it’s time to take a […]
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Customer Management It’s by far one of the worst feelings in the world when you’ve worked so hard on a project, sent your client an invoice, and suddenly they disappear. You often start thinking: “Are they trying to stiff me? Maybe they’re just out of town.. They’re […]
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