Archive for the Customer Management Category

Why Your Brand Needs To Have Repeat Customers

Why Your Brand Needs To Have Repeat Customers

Why Your Brand Needs To Have Repeat Customers One of the most common burdens business owners carry is the burden of acquiring new customers. It doesn’t matter whether they regularly get new customers or they hardly get new customers. The ultimate goal of running a business in […]

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Truly Understanding Your Customer’s Preferences Through A/B Testing

Truly Understanding Your Customer's Preferences Through A/B Testing

  Truly Understanding Your Customer’s Preferences Through A/B Testing     If you are an e-commerce entrepreneur, chances are that you have heard or stumbled on the term called A/B testing. A/B testing is one of the strategies that can help improve conversion rates, return on ad […]

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E-commerce Customer Experience Management: How to Impress Your Customers In 2020

E-commerce Customer Experience Management: How to Impress Your Customers In 2020

  E-commerce Customer Experience Management: How to Impress Your Customers In 2020     With the current rise in e-commerce sales, it is now important for brands to invest in building a strong e-commerce platform as these platforms are now the current cash cows for most businesses. […]

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Customer Experience Management: Creating An Impactful Experience For Your Customers In 2020

Customer Experience Management: Creating An Impactful Experience For Your Customers In 2020

  Customer Experience Management: Creating An Impactful Experience For Your Customers In 2020     According to a recent study, 57% of customers have abandoned a business because of poor customer experience or they got a better customer experience from a competitor. The success of a business […]

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Creating 10/10 Product Pages

Creating 10/10 Product Pages

So, you’ve got your customer on your site, looking at all the cool, different, and unique, products your business offers. They click on the product page, and are turned away by the lack of captivating details and perhaps an unaesthetic layout to top it all off. The […]

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E-commerce Strategies to Carry Through 2019

E-commerce Strategies to Carry Through 2019

Every year, more and more people switch their primary vehicle of retail consumption from brick and mortar to online stores. Online business is currently taking in over 10% of the money in retail, and is projected to grow 15% more each year. That means there is no […]

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Steps to Ensure Customer Satisfaction

Steps to Ensure Customer Satisfaction

Customers are the most important part of running a business. However, the objective isn’t just to gain new customers, but also it is just as important to retain the ones who have previously shopped with you. This can be achieved by being pleasant to deal with, having […]

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Advice New E-commerce Businesses Must Know

Advice New E-commerce Businesses Must Know

So, you have a product, and you want to sell it. You have a basic idea, make a website, do some advertising to get the word spread, and then people buy. Unfortunately for many small business owners, it isn’t that simple. There are a few things every […]

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What is a Bounce Rate and How it Can be Lowered

What is a Bounce Rate and How it Can be Lowered

As an Ecommerce business the objective is to sell. Sounds simple, doesn’t it? Buyers keep buying, sellers keep selling, and the business stays afloat. Unfortunately the harsh reality is that this process, while simple, is not anywhere near a guarantee. The thought behind that is due to […]

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Tips to Make Customer’s Feel At Home

Tips to Make Customer's Feel At Home

One thing customer’s can never get enough of is feeling like their at home. By making a website as welcoming as possible within a businesses means, you can boost sales through customers satisfaction and approval of your site. A proven way to get customers to purchase off […]

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