MAKDesign


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Shopify Support Services from Proven Specialists

Keep Your Shopify Store Performing at Its Best

At MAKDigital, our Shopify support keeps your online store secure, current, and fast. Whether you need troubleshooting, custom feature development, or routine maintenance, our experts provide ongoing help that maintains uptime, improves performance, and delivers a smooth shopping experience.

Shopify Platform Maintenance and Updates

Keep your store current with the latest Shopify releases, security patches, and feature enhancements to ensure strong security and smooth performance.

Shopify Custom Feature Enhancements

Extend your store’s capabilities with expert support for new Shopify features, plugins, and integrations that improve functionality and elevate the user experience.

Shopify Performance Monitoring and Optimization

Continuously track your Shopify site’s health and fine tune caching, code, and assets to improve load times, stability, and user engagement.

Time and Budget Efficiency

Outsource your Shopify helpdesk to our experts so your team can focus on growth while we manage daily support. Our maintenance specialists prevent costly errors, protect revenue, and keep your site stable and secure, giving you peace of mind.

Shopify Troubleshooting and Bug Fixes

Our team quickly identifies and resolves Shopify site problems, from slow load times and layout issues to script errors and plugin conflicts. We find the root cause, apply reliable fixes, and validate performance so your website runs smoothly.

Graphic Design

We craft a cohesive visual identity for your Shopify website that captures attention, reflects your brand, and keeps customers engaged from first visit to checkout.

Shopify Website and Theme Updates

Our Shopify developers keep your site current with the latest releases, enhancements, and security fixes to improve user experience, strengthen protection, and support your digital marketing goals.

Shopify API Development

Our team designs and builds custom Shopify APIs that connect your site with third party systems and tools. From bespoke utilities to seamless integrations, we ensure every feature works together for a smooth, unified experience.

Outgoing Shopify SEO

MAKDigital provides comprehensive outgoing Shopify SEO services, combining digital PR, authoritative link earning, and publisher outreach to grow rankings, referral traffic, and brand authority.

Shopify Consulting

Our Shopify consulting experts will uncover areas of growth for your business, whether those opportunities lie with digital marketing, design & development, migration, or combination of them.

Custom Shopify Integrations

We build tailored integrations for your Shopify website so connected apps and tools display correctly and work seamlessly. Our team manages setup, testing, and optimization with ease.

Shopify Website Speed Optimization

Slow pages hurt conversions and revenue. We focus on performance tuning for your Shopify store by improving load times, optimizing code and assets, and refining caching to deliver a faster, smoother user experience across all devices.

Shopify Website Audit

An Shopify website audit is a comprehensive review of your store’s performance, UX, SEO, analytics, and security to uncover issues that block sales. We evaluate speed, mobile experience, navigation, product pages, checkout flow, tracking accuracy, and technical health. You receive a prioritized action plan with quick wins and a roadmap for sustainable growth.

Why Choose MakDigital for Your Shopify Support?

Dedicated Account Managers

Every business in Shopify deserves personal attention. That’s why we assign a dedicated account manager to manage your digital growth. They’re hands-on, in sync with your team, and fully committed to helping you grow within the Shopify market.

Timely Delivery

In Shopify’s fast-paced market, timing matters. We deliver every project on schedule—no excuses. From kickoff to final handoff, you can count on MAK to meet deadlines and keep your business moving forward without delay.

Honesty and Integrity

No shortcuts. No fluff. Just honest work that drives real outcomes for businesses. At MAK, integrity drives every decision we make—because we believe the best way to grow in Shopify is by earning our clients' trust, not just their business.

Remarkable Results

In a place like Shopify, standing out isn’t easy—but our clients do. MAK delivers measurable results through smart strategy, constant optimization, and a deep understanding of how to succeed in the digital landscape.

Innovative Approach

Your market in Shopify is changing. We build strategies that change with it. At MAK, innovation isn’t just a buzzword—it’s how we help businesses future-proof their digital presence.

Data-Driven Strategies

Our team digs deep into the numbers to craft strategies that perform. For businesses in Shopify, that means smarter targeting, more efficient spending, and better returns—driven by data, not assumptions.

Shopify Digital Marketing Experts

Our success is powered by a skilled team of digital marketing professionals. From account managers to web developers and SEO specialists, every member brings expertise and dedication to help your business grow. With a collaborative, cross-functional approach, we amplify your brand and drive measurable results. Reach out to learn how our Shopify local SEO services can support your goals.

Transparent Reporting

Transparency builds trust—and we take that seriously. Our reporting process gives Shopify businesses direct access to campaign performance, so you’re never in the dark about what’s happening behind the scenes.

Proven Performance

Don’t settle for SEO strategies that fall short. Partner with a trusted SEO company in Shopify backed by over a decade of results-driven success. MAK Digital delivers growth-focused solutions that consistently help businesses maximize their online potential through expert digital marketing and proven SEO performance.

Shopify Migration Support Services

MakDigital provides end to end migration support that moves your store to Shopify with minimal disruption. Whether you are replatforming from BigCommerce, WooCommerce, Magento, or a custom stack, we plan, execute, and validate every step for speed, security, and long term performance.

Our team manages data mapping and transfer for products, variants, collections, customers, orders, pricing, options, images, and content. We protect SEO with 301 redirects, a clean URL strategy, canonical tags, and metadata carryover. We also configure payments, taxes, shipping, Shopify Markets, and key integrations, then set up Online Store 2.0 themes, sections, templates, metafields, and required apps so you can sell on day one. For Shopify Plus, we assist with checkout extensibility, Shopify Functions, scripts migration, and advanced workflows.

All work is verified in a Shopify development store and theme preview, then launched with a careful cutover plan, full QA, and live monitoring. With deep platform experience, MakDigital tailors each migration to your goals and provides post launch support to keep everything running smoothly.

Shopify Support Services FAQ

Below are some frequently asked questions to help you understand our offerings and how we can support your Shopify needs.

  • What are Shopify support services and how do they help my Shopify business?

    Shopify support covers monitoring, updates, bug fixes, and performance tuning that keep your Shopify store fast, secure, and reliable. The result is fewer outages, smoother checkouts, and better customer satisfaction.

  • What is included in your Shopify support plans?

    Plans typically include uptime monitoring, security patches, platform and plugin updates, speed optimization, error resolution, backups, QA testing, and integration maintenance for payments, shipping, and CRM tools.

  • How quickly do you respond to issues?

    We triage the same day and prioritize by severity and plan level. Critical incidents receive immediate attention, while standard tasks are scheduled with clear timelines and status updates.

  • Can you support my current Shopify platform?

    Yes. We work within your existing Shopify stack and tooling so your operations continue without disruption while we improve stability and performance.

  • Will Shopify support improve SEO and conversions?

    Yes. Faster load times, stable releases, and high uptime support better rankings and higher conversion rates. Ongoing fixes and technical improvements reduce friction across the buyer journey.

  • How do you make changes safely?

    We use staging environments, version control, backups, and QA checklists. Changes are tested before deployment, and rollbacks are ready to protect revenue and data.

  • Do you handle third party integrations and APIs with Shopify?

    Yes. We set up, maintain, and troubleshoot integrations for ERPs, CRMs, marketing tools, payment gateways, shipping carriers, and analytics so your Shopify store runs as a unified system.

  • How do we get started with Shopify support?

    We begin with a quick audit to identify risks and priorities, then define a Shopify support plan that fits your goals. You provide access to hosting, platform admin, and analytics, and we take it from there.

Proactive Shopify Support That Powers Business Results

With MAKDigital, Shopify companies get ongoing eCommerce support designed for growth. We monitor uptime, apply security patches, optimize site speed, validate checkout flows, and maintain key integrations so your store stays fast, secure, and conversion ready. Choose on demand assistance or a managed plan that scales with your goals, backed by clear communication and measurable outcomes.

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