
Why trust mattered
Our client had been burned by overpromises before. From day one we set a different tone. Clear expectations. Real timelines. No fluff. We tell the truth even when it is not the easiest path. That honesty built confidence and kept the work focused on outcomes, not buzzwords.
Tough choices, smarter moves
For years the business ran on a legacy platform the team knew inside and out. Migrating felt risky. It was not just a site change. It meant replatforming, rebuilding order management, CRM, and purchasing, plus a full rebrand. Big decisions like that deserve careful planning.
We mapped the journey step by step. Platform evaluations, cost and risk analysis, data migration plans, and stakeholder buy in. When the moment was right we moved with purpose.
How we delivered
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Design and UX
We ran collaborative workshops, wireframes, and prototypes in Figma, then refined every detail based on real feedback.
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Project management
Basecamp kept communication transparent. Milestones, decisions, and approvals lived in one place. No guesswork.
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Unlimited revisions policy
We removed the stress of change requests. If it made the product better, we did it. The goal was a result the client would truly love.
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Engineering and migration
Clean architecture, secure data transfer, and a precise cutover plan. Content, customers, and orders moved safely. SEO value carried forward with redirects and smart URL strategy.
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Brand touches that delight
Details like animated logo waves gave the new experience a signature look that customers noticed.
Results you can feel
The launch did more than refresh the brand. So much so that it took months for the client to find time to write a thank you note. That is the kind of problem we want our clients to have.
In the client’s words
A Heartfelt Thank You to MAK Digital Design
From a single custom integration in 2018 to a full replatform, redesign, and data migration, this client story highlights why transparent communication, expert guidance, and disciplined execution lead to real growth.
I first met Marina and the MAK Digital Design team in 2018 when I needed custom coding to integrate a finance partner into my old platform. That small engagement grew into a trusted partnership. Over the years they have become true allies for my business.
As a business owner, trust is earned. I had seen my share of overpromises from other vendors. MAK Digital was different from day one. They never missed a deliverable and consistently went above expectations. I will not consider another developer.
Their honesty stands out. The team tells you what you need to hear, not just what you want to hear. I had many direct conversations with Marina and her team about my website and ideas. When I listened and trusted their expertise, the outcomes improved.
I did not always agree with every recommendation from Marina, Mitch, and the team. In hindsight, they were right again and again. I wish I had moved off my legacy platform when they first suggested it in 2022. We had used that system for more than twenty years. Changing meant replatforming, replacing Order Management, CRM, and Purchasing, and rebranding. That is a big leap for any company.
MAK Digital made the process manageable. Their knowledge of both platforms, clear plans, and technical depth reduced risk. From the first negotiation with Marina and Drew through design with Mitch and the creative team, everything was organized and transparent. Figma and Basecamp kept communication clear and prevented confusion.
I have been through at least three redesigns. This redesign and rebrand, completed with full data migration and replatforming, was the smoothest by far. Pricing was transparent and MAK offered unlimited revisions. Their goal was simple. They wanted me to love the result. That policy removed a major source of stress I had faced with other firms.
The new site looks excellent, with thoughtful touches like animated waves in my logo, and it drives real growth. Orders increased so much after launch that it took me months to find time to write this review. That is a very good problem.
If you are considering a redesign, a replatform, or custom development, choose MAK Digital Design. They are skilled, honest, and committed to client success. I am happy to speak with anyone considering the leap.
To the entire MAK Digital Design team, thank you. You have been more than a vendor. You have been a trusted partner, a steady voice, and a friend.
What this story proves
- Honest counsel beats polite agreement.
- A strong process reduces the fear of big change.
- Craft plus rigor creates momentum that lasts beyond launch.
Tech-savvy and innovative, Marina is a full-stack developer with a passion for crafting seamless digital experiences. From intuitive front-end designs to rock-solid back-end solutions, she brings ideas to life with code. A problem-solver at heart, she thrives on challenges and is always exploring the latest tech trends to stay ahead of the curve. When she's not coding, you'll find her brainstorming the next big thing or mentoring others to unlock their tech potential.