The live chat became a common feature on modern websites and apps in the last few years. Although most businesses don’t know how to maximize the chat feature, 75% of customers prefer live chat over other communication channels. With an average response time of 15 seconds, buyers […]
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What is Website Usability Testing Website usability testing is the process of observing how users interact with a website to evaluate how the website’s design and functionality help them achieve their goals. Website usability testing can help you learn how your web visitors navigate your website, carry […]
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Over one billion people, 15% of the world’s population, live with at least one disability. With that number, one would think the rest of the world would consider and carry them along with every design, system, infrastructure, and creation, but that’s not the case. The world really […]
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More than half of American consumers can’t afford everything they need or want because they live paycheck to paycheck. But this shouldn’t stop anyone from getting essential items or even some nice-to-have items. Considering that many American consumers fall under this category, it would be unwise for […]
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The recent attention data privacy has gotten among users and regulators is forcing changes industry wide. App developers and marketers used to dig deep into user-level data to collect insights to create monetization and advertising strategies. But in the last few years, developers and marketers have had […]
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