Ecommerce Customer Service Solutions

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MAK Digital has partnered with Gorgias! Gorgias is the leading eCommerce Customer Service Solution! Helping you centralize your customer support interactions making sure each ticket is dealt with the highest care. Gorgias will empower your teams and help you automate your work so you can focus on the core values of your business!

The best merchants grow through exceptional customer service

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Customer Service Made Easy for Online Stores

Centralize all your support tickets in one place. Give your visitors a personalized customer shopping experience—no matter where in the world they are. Respond to customers asking about your products on your ads and posts, increasing your sales and ad effectiveness by the equivalent of a 5% increase in ad-spend.

Your customers won’t always be on your website. Track all sales generated by support agents over text messages, social media answers, and live chat conversations on your website.