The live chat became a common feature on modern websites and apps in the last few years. Although most businesses don’t know how to maximize the chat feature, 75% of customers prefer live chat over other communication channels. With an average response time of 15 seconds, buyers […]
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What is Website Usability Testing Website usability testing is the process of observing how users interact with a website to evaluate how the website’s design and functionality help them achieve their goals. Website usability testing can help you learn how your web visitors navigate your website, carry […]
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Over one billion people, 15% of the world’s population, live with at least one disability. With that number, one would think the rest of the world would consider and carry them along with every design, system, infrastructure, and creation, but that’s not the case. The world really […]
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