When your neighbors need a plumber, they don’t Google it first. They ask the neighborhood. That’s the power of Nextdoor, and it’s why this platform has become essential for local businesses that want to be the first name that comes to mind. With over 100 million verified users across one-third of U.S. households, Nextdoor offers something no other platform can: hyper-local advertising to real neighbors who trust each other’s recommendations.
“Word of mouth is really big for me and that’s where Nextdoor comes in,” explains one photographer on the platform. “People say, ‘I trust what my neighbors say. Tell me who a great photographer is,’ and people listen to that more than just an advertisement.” This captures exactly why Nextdoor advertising works differently than Facebook or Google Ads.
of neighbors trust recommendations on Nextdoor
shop at local businesses at least weekly
visited a business based on Nextdoor recommendation
What Is Nextdoor and Why Does It Matter?
Nextdoor is a social network organized by neighborhood rather than friend connections. Users verify their address before joining, meaning everyone on the platform is a confirmed resident of their area. They share posts about local happenings, ask for recommendations, buy and sell items, and discuss community issues. All users use their real names, creating an environment of authenticity that’s rare on social media.
For local businesses, this creates an unprecedented opportunity. Unlike Facebook where your audience is scattered globally, or Google where you’re competing with everyone targeting the same keywords, Nextdoor business advertising puts you directly in front of verified neighbors who are actively looking for local services and trust what their community says.
Key insight: Nextdoor ranks as the #1 place for local recommendations over other business directories. One business reported that leads from Nextdoor close at 44%, compared to much lower rates from other advertising channels. The trust factor is the differentiator.
Setting Up Your Nextdoor Business Page
Your Nextdoor Business Page is your digital storefront in the neighborhood. It’s free to create and serves as the foundation for all your Nextdoor marketing activities, whether you stick with free features or invest in paid advertising.
How to Claim Your Business Page
Visit business.nextdoor.com
Click “Claim Your Free Business Page” or “Sign up for Free” to begin.
Search for Your Business
Your business may already exist from third-party data or neighbor mentions. Search by name and location.
Claim or Create
If found, claim it as an owner or authorized representative. If not, click “Create your Business Page.”
Complete Your Profile
Add business name, address, phone, hours, photos, description, and website links.
Link Your Accounts (Optional)
Connect to your personal Nextdoor account to easily switch between them, or keep separate for employees to manage.
Optimizing Your Business Page
Businesses with optimized pages see significantly higher engagement. Focus on these elements to make a strong first impression.
Upload a custom profile photo rather than using the default avatar. Businesses with custom photos see higher engagement on their posts. Choose an image that clearly represents your business, such as your logo or a photo of your storefront.
Add high-quality gallery images showing your staff, products, completed work, storefront, and any relevant details like outdoor seating or safety measures. These photos are often the first impression neighbors get of your business.
Write a compelling business description that tells your story. Share what you do, your mission, why you started in the neighborhood, and what makes you different. This is where personality matters.
Keep your hours and contact information current. Nothing frustrates potential customers more than showing up to a closed business. Update immediately when anything changes.
Nextdoor Advertising Options
Nextdoor advertising works differently than most digital platforms. You pay per neighborhood reached rather than per click, making costs predictable. The platform offers several advertising formats, each suited to different business types and goals.
Business Posts (Free)
Two free posts per month to your neighborhood newsfeed. Share updates, announcements, and engage with neighbors.
Free (2/month)
Local Deals
Promotional offers shown in Local Deals section, Business Pages, digest emails, and search results.
From $1/neighborhood (avg ~$75)
Neighborhood Sponsorships
Position as the local expert in your category. Enhanced posting, polls, events, and premium visibility.
$32-$150+/month per zip code
Sponsored Posts (National)
For regional or national brands. Ads appear directly in the newsfeed with broad reach.
$25,000+/month minimum
Local Deals: Best for Brick-and-Mortar
Local Deals are promotional offers that appear throughout Nextdoor, including the dedicated Local Deals section, your Business Page, digest emails sent to neighbors, and search results. They’re designed for brick-and-mortar businesses like restaurants, retail stores, salons, and service providers.
You choose which neighborhoods to target, from a single neighborhood to a 10-mile radius around your business. Pricing depends on the demographics and size of your target area. Neighbors can save deals to use later and receive email reminders before they expire.
Local Deals work best when you offer specific, compelling promotions: “15% off your first visit,” “Free consultation,” or “Buy one get one free.” Write clear ad copy, include photos of real people from your business, and explain exactly how to redeem the deal.
Neighborhood Sponsorships: Best for Service Providers
Neighborhood Sponsorships position you as the go-to expert in your category within specific zip codes. This option is designed for real estate agents, insurance agents, mortgage brokers, home builders, contractors, roofers, and similar professional services.
As a sponsor, you get enhanced posting capabilities beyond the standard two free posts. You can create polls, promote events, and your posts appear in the newsfeed even without existing recommendations. Your ads include a message button for direct neighbor contact, and you can set up conversation starter prompts that encourage engagement.
Each zip code has limited sponsorships per category, so availability varies. This exclusivity means you won’t be competing with dozens of other businesses in the same space once you secure your sponsorship.
Nextdoor Advertising Costs Comparison
Free
2 posts/month included
$1-$200+ per campaign
Best for promotions
$32-$150+/month
Best for ongoing presence
$25,000+/month
Multi-location brands only
New AI-Powered Features (2025)
Nextdoor rolled out significant advertising upgrades in late 2025, adding AI-powered capabilities that make the platform more competitive with larger social networks while maintaining its hyper-local focus.
Click and conversion optimization automatically adjusts ad delivery to increase engagement and specific actions like purchases or sign-ups. The system analyzes creative performance, time of day, user behavior, and on-platform search intent to optimize when and to whom your ads appear.
Contextual weather-based targeting lets you trigger ads based on local weather conditions, perfect for businesses like HVAC companies, landscapers, or restaurants with seasonal offerings.
Personalized image overlays can superimpose neighborhood or city names onto your ad images. For example, an ad might say “Hey, 1,100 of your neighbors in Cobble Hill go to The Home Depot on 23rd Street,” creating immediate local relevance.
The platform is also testing generative AI creative tools and AI-powered targeting recommendations to help small business owners create more effective campaigns without marketing expertise.
Best Practices for Nextdoor Advertising
Success on Nextdoor requires a different approach than other platforms. The community-focused nature means overly sales-y content falls flat, while authentic engagement drives results.
What Works on Nextdoor
Use real photos of real people from your business
Lead with value, not brand credentials
Post between 5-7pm local time for best engagement
Respond quickly to comments and messages
Share new content every 2 weeks to stay visible
Include specific offers with clear redemption steps
Treat posts like conversations, not broadcasts
Post later in week (Thu-Fri) for higher engagement
The 30% Engagement Boost
Businesses with 5 or more recommendations see 30% higher engagement on their posts. Before investing in paid ads, focus on building your recommendation count through great service and proactively asking happy customers to leave reviews.
Building Recommendations and Neighborhood Faves
Recommendations are the currency of trust on Nextdoor. When neighbors see that others have recommended your business, they’re far more likely to choose you. Having just a handful of recommendations makes neighbors more likely to reach out or visit.
Ask satisfied customers to leave recommendations on your Business Page. Share your page link via email newsletters, social media, and in-person interactions. When your business is tagged in posts, join the conversation and thank them. The number of “Likes” and recommendations shows alongside your ads and in search results.
Neighborhood Faves
Neighborhood Faves is Nextdoor’s annual awards program where neighbors vote for their favorite local businesses. In 2025, neighbors cast 6.9 million Faves for 1.7 million businesses. Winners receive recognition badges and see measurable benefits: more Business Page views, more recommendations, and higher click-through rates on ads.
Being voted a Neighborhood Fave isn’t just about bragging rights. As one winner explained, “It serves as motivation to continue to be of service to the community.” The award signals to potential customers that your business has earned genuine community trust.
Nextdoor vs. Other Local Advertising
Understanding how Nextdoor advertising compares to other platforms helps you allocate your marketing budget effectively.
Trust Comparison: Nextdoor vs. Other Platforms
Unlike Google and Facebook where you pay per click, Nextdoor charges per neighborhood reached. This makes costs predictable and potentially more efficient for businesses with strong conversion rates. One business found that “leads on Nextdoor close at about 44%. That’s a pretty high conversion rate. We attribute that success to the power of recommendations from neighbors.”
The key differentiator is verified local users. Everyone on Nextdoor has confirmed their address, uses their real name, and is specifically connected to their neighborhood. When they see your business recommended by an actual neighbor, it carries weight that anonymous online reviews can’t match.
Not for E-commerce
Nextdoor is designed for businesses with local presence. While technically any business can create a page, the platform’s value comes from hyper-local targeting. Online-only businesses without physical locations typically see limited results.
Measuring Your Nextdoor Success
Nextdoor provides an Insights Dashboard to track your performance. Monitor these key metrics to understand what’s working and optimize your approach.
Business Page metrics: Track page views, recommendation counts, and “Likes.” These indicate brand awareness and community trust.
Post engagement: Views, clicks, reactions, and replies show how your content resonates. Posts with higher engagement get bumped up in the newsfeed, creating a virtuous cycle.
Local Deals performance: Views, clicks, saves, and redeems tell you whether your offers are compelling. A list of your most engaged neighborhoods helps you target future campaigns.
Lead quality: Track how Nextdoor leads compare to other channels. Many businesses find higher close rates due to the trust factor built into the platform.
Integrating Nextdoor with Your Local SEO Strategy
Your Nextdoor Business Page supports your broader local SEO efforts in several ways. It creates another citation with your consistent NAP (name, address, phone) information. Recommendations build local credibility signals. The platform can drive direct traffic and phone calls that demonstrate local business activity.
However, don’t approach Nextdoor primarily as an SEO play. Its primary value is direct customer acquisition through the unique trust environment. Think of it as complementary to your Google Business Profile and other local SEO efforts rather than a replacement.
Nextdoor Advertising Checklist
Claim and verify your Nextdoor Business Page
Add custom profile photo, gallery images, and complete description
Ensure NAP matches your Google Business Profile exactly
Build 5+ recommendations before investing in paid ads
Use your two free monthly posts consistently
Test Local Deals with a small budget before scaling
Respond promptly to all comments and messages
Join neighborhood conversations where your business is mentioned
Track performance in the Insights Dashboard
Compare lead quality from Nextdoor vs other channels
Build Your Complete Local Presence
Our SEO audit evaluates your local visibility across all platforms and identifies opportunities to strengthen your neighborhood presence.

Marina Lippincott




