BigCommerce Local SEO Guide: How to Dominate Local Search in 2025

Most BigCommerce merchants focus exclusively on standard SEO tactics, completely overlooking the goldmine that is local search optimization. Here’s the thing: 46% of all Google searches have local intent. If you sell products from a physical location, offer local pickup, or serve customers in specific regions, you’re leaving serious money on the table without a dedicated local SEO strategy.

BigCommerce provides solid foundational SEO features out of the box. You get customizable URLs, meta tags, automatic 301 redirects, and mobile-responsive themes. But the platform alone won’t get you into the coveted Google Local 3-Pack or help you dominate “near me” searches. That requires a more targeted approach.

Running a BigCommerce store with a physical location or serving specific geographic areas? Local SEO can transform your online visibility and drive foot traffic directly to your door. This guide covers everything from
Google Business Profile optimization to local schema markup implementation.

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Understanding BigCommerce Local SEO

Local SEO for ecommerce operates differently than traditional search optimization. While standard SEO focuses on ranking nationally or globally for product-related keywords, local SEO targets customers within a specific geographic radius. This means optimizing for location-based queries like “hiking boots Denver” or “camping gear near me.”

The goal isn’t just higher rankings in standard search results. You’re aiming for visibility in Google’s Local Pack (those three business listings with the map), Google Maps discovery, and location-specific organic results. These placements drive phone calls, store visits, and online orders with local pickup, all of which convert at significantly higher rates than generic search traffic.

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Setting Up Google Business Profile for BigCommerce

Your Google Business Profile (formerly Google My Business) serves as the foundation of any local SEO strategy. This free tool controls how your business appears in Google Search, Google Maps, and the Local Pack. Without a verified profile, you simply cannot compete for local visibility.

Start by claiming your business at google.com/business. Google will verify ownership through a phone call, text message, or physical postcard mailed to your address. The verification method depends on your business type and location, so expect the process to take anywhere from a few minutes to a couple of weeks.

Optimizing Your Profile for Maximum Visibility

A bare-bones profile won’t cut it. Google prioritizes businesses with complete, accurate, and regularly updated information. Fill out every available field: business name, address, phone number, website, hours of operation, business category, attributes, and description. Add high-quality photos of your storefront, products, and team. Businesses with photos receive 42% more direction requests and 35% more website clicks.

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NAP Consistency: The Foundation of Local Rankings

NAP stands for Name, Address, and Phone number. These three data points function as your business’s digital fingerprint. Search engines cross-reference your NAP across thousands of websites, directories, and platforms to verify your legitimacy. Inconsistencies create confusion and erode trust, directly impacting your
local search rankings.

Your NAP must be identical everywhere it appears: your BigCommerce website, Google Business Profile, Facebook, Yelp, Yellow Pages, industry directories, and anywhere else your business is listed. Even minor variations matter. “123 Main Street” vs “123 Main St.” or “Suite 100” vs “#100” can create conflicts in Google’s eyes.

Building Local Citations

Local citations are mentions of your business on other websites, typically including your NAP information. Beyond consistency, the quantity and quality of your citations influence local rankings. Prioritize authoritative directories relevant to your industry. A camping gear store benefits more from listings on outdoor recreation directories than generic business listings.

Start with the foundational citations every local business needs: Google Business Profile, Apple Maps, Bing Places, Facebook, Yelp, and the Better Business Bureau. Then expand to industry-specific directories, local chamber of commerce listings, and regional business associations. Each quality citation strengthens your local authority.

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Implementing Local Schema Markup on BigCommerce

Schema markup is structured data that helps search engines understand your website content. For local SEO, the LocalBusiness schema tells Google exactly what your business does, where it’s located, when you’re open, and how to contact you. This information can appear in rich snippets, knowledge panels, and other enhanced search features.

BigCommerce themes typically include basic product schema, but LocalBusiness schema requires manual implementation. You’ll need to add JSON-LD structured data to your homepage or contact page through the theme editor.

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "LocalBusiness",
  "name": "Your Store Name",
  "image": "https://yourstore.com/logo.png",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "123 Main Street",
    "addressLocality": "Denver",
    "addressRegion": "CO",
    "postalCode": "80202",
    "addressCountry": "US"
  },
  "geo": {
    "@type": "GeoCoordinates",
    "latitude": 39.7392,
    "longitude": -104.9903
  },
  "telephone": "+1-303-555-0123",
  "openingHoursSpecification": [
    {
      "@type": "OpeningHoursSpecification",
      "dayOfWeek": ["Monday","Tuesday","Wednesday","Thursday","Friday"],
      "opens": "09:00",
      "closes": "18:00"
    }
  ],
  "url": "https://yourstore.com",
  "priceRange": "$$"
}
</script>

To add this to your BigCommerce store, navigate to Storefront > My Themes > Advanced > Edit Theme Files. Open the templates/layout/base.html file and paste the JSON-LD code within the <head> section. Customize the values to match your actual business information, then save and verify using Google’s Rich Results Test tool.

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Local Keyword Research and Optimization

Standard keyword research focuses on product terms and buyer intent. Local keyword research adds a geographic layer, identifying the specific terms people use when searching for products and services in your area. This includes explicit location keywords (“bike shop Austin”) and implicit local searches (“bike shop near me”).

Start with your core product keywords and append location modifiers. If you sell running shoes, target variations like “running shoes [city name],” “running shoes near me,” “buy running shoes [neighborhood],” and “running shoe store [region].” Tools like Google Keyword Planner, SEMrush, and Ahrefs can reveal search volume and competition for these location-based terms.

Optimizing BigCommerce Pages for Local Keywords

Integrate local keywords naturally throughout your BigCommerce store. Your homepage should include your primary location and service areas. Product category pages can target broader regional terms while individual product pages focus on specific local variations. Create a dedicated “Store Locations” or “Service Areas” page that provides detailed information about where you operate.

The BigCommerce platform makes on-page optimization straightforward. Edit page titles, meta descriptions, header tags, and content directly through the admin panel. For product pages, use the SEO tab to customize URL slugs, page titles, and meta descriptions with relevant local keywords.

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Managing Reviews for Local SEO Success

Customer reviews rank among the top factors in local search algorithms. Google considers review quantity, quality (star rating), recency, and the keywords used within review text. A steady stream of positive, detailed reviews signals to Google that your business provides genuine value to local customers.

Beyond algorithmic benefits, reviews build trust with potential customers. Studies show that 87% of consumers read online reviews before visiting a local business. A 4-star rating won’t necessarily hurt you, but a pattern of negative reviews or a complete lack of reviews will drive customers to competitors.

Responding to Reviews

Review responses matter almost as much as the reviews themselves. Thank customers for positive reviews and address negative ones professionally. Google favors businesses that actively engage with their review community. Plus, your responses are public, so potential customers see how you handle feedback (both good and bad).

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Building Local Backlinks

Backlinks remain a critical ranking factor for all SEO, including local search. Local backlinks carry extra weight because they demonstrate geographic relevance. A link from the Denver Post means more for a Denver business than a link from a generic national directory.

Pursue links from local newspapers, regional blogs, community organizations, and complementary businesses in your area. Sponsor local events, youth sports teams, or charity fundraisers, as these often include website links. Join your local chamber of commerce and industry associations for easy directory links. Partner with neighboring businesses for cross-promotional content that includes reciprocal linking.

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Managing Multiple Locations on BigCommerce

Scaling local SEO across multiple storefronts introduces complexity that single-location businesses never face. Each location needs its own Google Business Profile, unique local citations, and dedicated landing page on your BigCommerce store. The good news? BigCommerce handles multi-location ecommerce well once you understand the setup requirements.

Creating Location-Specific Landing Pages

Every physical location deserves a dedicated page on your website. These aren’t duplicate content issues when done correctly, as each page should feature unique information: specific address and hours, location-specific photos, staff profiles, driving directions, nearby landmarks, and localized content about that community. A Denver store page might mention proximity to Cherry Creek Mall, while an Austin location highlights South Congress foot traffic.

Use BigCommerce’s Web Pages feature to create these location pages under a consistent URL structure like /locations/denver or /stores/austin-south-congress. Each page should include its own LocalBusiness schema with that specific location’s NAP, geo-coordinates, and hours. This tells Google exactly which page corresponds to which physical storefront.

Managing Multiple Google Business Profiles

Google requires a separate Business Profile for each physical location. You can manage these individually or create a Business Profile group for centralized control. Each profile needs its own verification, photos, posts, and review management strategy. Link each GBP to its corresponding location page on your BigCommerce store, not your homepage.

Inventory and Local Availability

BigCommerce supports location-based inventory tracking through its Multi-Location Inventory feature. Customers can see which products are available at their nearest store, check stock levels, and choose between shipping or local pickup. This integration extends to Google through Local Inventory Ads and the “See what’s in store” feature, which displays real-time product availability directly in search results.

Implementing Product + LocalBusiness schema together signals to Google that specific items are available at specific locations. This combination drives both foot traffic and “buy online, pick up in store” orders, capturing customers who want products immediately without waiting for shipping.

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Mobile Optimization for Local Search

Mobile devices account for the majority of local searches. When someone searches “coffee shop near me,” they’re almost certainly on their phone and looking for immediate options. Your BigCommerce store must deliver a flawless mobile experience to capture these high-intent visitors.

BigCommerce themes are responsive by default, but mobile optimization goes beyond layout adjustments. Page speed becomes critical on mobile connections. Tap targets need adequate sizing for fingers. Forms should be minimal and easy to complete. Click-to-call buttons should prominently display your phone number. Test your store on actual mobile devices, not just browser emulators.

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Tracking Local SEO Performance

You can’t improve what you don’t measure. Track your local SEO performance using a combination of tools. Google Business Profile Insights shows how customers find and interact with your profile. Google Search Console reveals which queries drive traffic to your site. Google Analytics tracks on-site behavior and conversions.

For dedicated local rank tracking, tools like BrightLocal, Whitespark, or SEMrush offer location-specific position monitoring. These show where you rank in different geographic areas for your target keywords, including Local Pack positions. Monitor competitor rankings alongside your own to identify opportunities and threats.

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Converting Local Traffic Into Sales

Rankings mean nothing without conversions. Local SEO drives high-intent traffic, but your BigCommerce store must be optimized to capture those visitors and turn them into customers. Local searchers behave differently than general browsers: they’re often ready to buy now, comparing options, or looking for immediate information like hours and directions. Your site needs to deliver exactly what they need the moment they land.

Start with prominent click-to-call functionality. Mobile local searchers frequently want to speak with someone immediately, whether to confirm stock availability, ask about store hours, or get directions. Make your phone number sticky on mobile, visible without scrolling, and formatted as a tappable link. BigCommerce allows custom header modifications where you can add a persistent call button that follows users throughout their session.

Local Landing Page Conversion Elements

Your location pages should function as conversion machines, not just informational placeholders. Include clear calls-to-action above the fold: “Get Directions,” “Call Now,” “Shop This Location,” and “Check In-Store Availability.” Embed Google Maps directly on the page so visitors can navigate without leaving your site. Display real-time store hours with automatic holiday adjustments, and show current wait times or appointment availability if relevant to your business.

Social proof converts local traffic at higher rates than generic testimonials. Feature reviews that mention specific locations or staff members by name. Display “Verified Local Customer” badges on reviews from people in the area. Include photos of your actual storefront, team members, and local community involvement. These signals build trust with visitors who want assurance they’re dealing with a real, established local business rather than an anonymous online retailer.