Designing and Developing is all we know!

At MAK we work with our clients to design and develop powerful, custom-tailored eCommerce websites that are both unique and beautiful! Apart of this entire process is looking at the user-experience of your website and analyzing it for potential changes! Our UX audits are extremely comprehensive, we leave no stone unturned. We believe taking an honest look at things is one of the fastest methods to improving! With a UX audit you will have a clear call to action of what to improve and how to go about doing it. Convert your bounce rate to your bottom line when you work with MAK Digital Design.

UX audits, custom-tailored for your business

Users notice bad design. But if a user can freely and gracefully navigate from your home page to checkout — without getting lost or frustrated — your site is well constructed. Our user experience experts consider every step in the buying process to ensure your customers enjoy the journey through your site, and you enjoy higher conversions.

Our UX audit will help you better understand where you are and how to get to where you want to be. By looking at your website with multiple perspectives we will be able to better articulate how your consumers are feeling when using your site. The audit will take the frustrations of customers and lay them out in an easy-to-understand format. Our audits are a fantastic way of making sure everyone on your team is on the same page and focused on the customers needs.

The most comprehensive UX audit on the market

Our UX audits consist of reviewing your business and user objectives and setting a clear goal for the audit. With a goal in mind, we gather all the necessary metrics and materials related that will help us define a plan of action. Traffic and engagement analytics, sales, conversion metrics, UX best practices and more all get considered when starting our review process. Our UX audits can cover any point in the customer experience from landing pages to checkout and everything in between.

You will not recieve some cookie cutter assesment with us, at MAK you'll be getting a custom-tailored deliverable that will help you better understand your audience

Every UX audit from MAK includes:

  • Information Gathering – Audience and Objectives
  • Expert analysis by development team
  • UI Recommmendations
  • UX Recommendations
  • Content Recommendations
  • Messaging/Promotion Opportunities

Based on our initial discovery and kickoff meeting, we can also decide together to include:

  • Information architecture audit
  • Customer journey lifecycle audit
  • Competitive audit
  • First time use audit
  • Retention audit
  • Customer support experience audit
  • Analytics & Heat mapping
  • Usability Testing and User Insights

We pride ourselves on having actionable UX audits. Our reports make everything simple; change is much easier to accommodate when it is simple!

If you’ve made it this far it probably has something to do with our ability to curate an experience for our customers! We have been working in the eCommerce industry for years capturing and holding consumers attention is our specialty. We custom-tailor every audit to fit your business exactly, addressing your largest concerns with actionable recommendations. Take the next step, commit to change, convert your bounce rate to your bottom line today.

Do you have a project you believe MAK can tackle?
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Along with UX Audits MAK Digital Design is a creative all-in-one digital shop. Specializing in web design and development, we help business owners sell more across all eCommerce platforms. If you have an interest in working with us leave your information and we will reach out to assess the possible project!

I have worked with MAK Digital Design a few times. We have done a custom wish list on our website along with many other custom features to allow better navigation. Communications has been excellent and pricing for our projects very reasonable. Thank you for the great service.

Robert Palori,
Zuum Media